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Job Description
KEY RESPONSIBILITIES
The Regional HR Manager is responsible for coaching leaders, providing solutions, setting the HR vision, and managing all day-to-day HR activities. This role works closely and consultatively with Retail leaders to provide full cycle HR support, using both strategic and hands-on methods. The role will influence teams to translate business needs into a people-first strategy and build trust in every interaction by modeling Guitar Center’s core values.
Job Responsibilities:
- Partner with Regional Vice President and District Managers to review, manage and optimize team performance through performance management, succession planning and employee development.
- Conduct investigations regarding employee concerns and advise managers in resolving highly complex, and often ambiguous, employee relations situations.
- Partner with managers on the development of corrective action and implementation of performance improvement plans
- Coach and advise managers on the performance management process and partner with them on solutions.
- Coach and drive accountability of managers with the annual performance review process
- Promote knowledge and understanding of Company policies and relevant employment laws through coaching, communication and training.
- Collectively partner with Field HR team on innovative and long-term solutions to prevent occurrence of issues.
- Support recruiting strategy by interviewing Store Manager and District Manager candidates and provide feedback and recommendations.
- Proactively provide thoughtful and actionable feedback to Field leaders
HR Processes and Compliance
- Review and analyze business metrics such as turnover and diversity reporting, exit survey and engagement data in order to recommend systemic improvements.
- Support and contribute to change efforts for business initiatives.
- Regularly monitor the “pulse” of employees to ensure a high level of employee engagement.
- Work closely with Regional Vice President to drive recommendations, accountability and changes to positively impact performance, engagement and retention.
- Maintain current knowledge of Federal and Local labor law updates, partnering with Legal or other relevant Departments as needed to ensure compliance.
- Other duties as assigned.
Whyjoinus?
With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.
Lovethisgigandwanttoapply?
Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.
- Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or 4 years of relevant experience; Master’s degree preferred.
- 5+ years of progressive HR experience with a focus on employee relations, talent management, and organizational development.
- Strong understanding of employment laws and regulations at both Federal and Local levels.
- Exceptional interpersonal and communication skills, with the ability to build rapport and trust at all levels of the organization.
- Proven track record of coaching and developing leaders to achieve optimal performance and growth.
- Demonstrated ability to handle complex employee relations matters with discretion and sensitivity.
- Proficiency in analyzing HR metrics and using data to drive strategic decision-making.
- Previous experience in the retail industry preferred.
- HR certification (e.g., SHRM-CP, PHR) is a plus.
- Willingness to travel within the region as needed
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $110,000 - 135,000 /yr depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
