Regional Facilities Manager - Greater Boston area

Position Overview:
You may know us for our huge menu of delicious food…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” ten years in a row! What you may not know is our Facilities team ensures our restaurants are all running like well-oiled machines.

Reporting to the Associate Director of Construction, you will provide world class support to our high volume and complex restaurants by maintaining them in ‘like new’ condition at all times. You’ll also support the Restaurant Management team in all activities related to the proper maintenance and care of our facilities. The Regional Facilities Manager will be based out of their home office in the Greater Boston area managing and supervising remodel activities, design upgrades, efficiency programs, company-wide initiatives, and general participation in all aspects of maintaining a first-class facility.

You’ll thrive in this position if you:

• Are Driven: Your self-motivation powers you through your responsibilities and beyond. You also have the innate foresight to see issues before they happen and be proactive to prevent them.
• Are a Natural Project Manager: From the hands-on, to the people management to the administration- you’re adept at pulling a project together successfully while meeting deadlines.
• Live and Breathe Facilities Maintenance: You don’t hesitate to troubleshoot issues after hours because you understand facilities emergencies can happen at all hours, day and night.
• Are at Home in a Fast-Paced Environment: The many Cheesecake upgrades, program rollouts and repairs rush around you and demand your attention. Some may call it chaotic, but to you, it’s just another day in the office and you wouldn’t have it any other way.

Here’s more of what you’ll get to do:

• Conduct routine inspections of assigned region, ensuring “Like New” condition for each facility and provide a safe environment for our guests and staff.
• Research, hire, and develop vendors to make proper repairs per company standards.
• Prepare scopes of work for vendors and review bids, ensuring vendors are using correct materials and adhering to company standards.
• Oversee large capital expenditure projects and equipment change outs.
• Conduct routine inspections of all mechanical equipment, cooking equipment, water systems, etc.
• Ensure facility is a pest free environment.
• Support and help maintain operations use of Service Channel (our on-line work tracking system).
• Act as liaison between landlords, tenants and restaurant operations while maintaining positive relationships and resolving issues that arise.
• Respond to all emergency situations and fully coordinate any work needed to resolve the emergency.
• Provide weekly status reports to Director of Construction for review with Facilities team during weekly conference calls.
• Coordinate new restaurant openings which include interviewing new vendors, setting up preventative maintenance programs, executing contracts and turning restaurant over to operations without interruption.
• Resolve disputes between restaurant management and service vendors to expedite unresolved repairs, preventative maintenance, invoicing etc.

What we require:

• High school diploma or equivalent.
• 5+ years' experience in Facilities management.
• Strong understanding of general construction trades, HVAC, refrigeration systems and cooking equipment.
• Ability to travel 50% of the time.
• Ability to be on call 24/7 for emergencies
• Ability to communicate effectively with all types of individuals and management.
• Exceptional organizational and coordination skills.
• Ability to plan, expedite, and follow-up on all types and size projects.
• Proficient in MS Office.
• Reside in the Greater Boston area.

What we prefer:

• Experience using Service Channel or other facilities management software.
• Restaurant experience a definite plus.
• Background in a major construction trade (e.g.: mechanical/electrical, refrigeration, etc.).

Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.3 billion public company with 47,500 staff members across more than 300 casual dining restaurants, including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk, and Fox Restaurant Concepts. Internationally, 30 The Cheesecake Factory restaurants operate under licensing agreements. Our Bakery division creates over 35,000 delicious cheesecakes per day and other baked products for our restaurants, international licensees, and third-party bakery customers.
We offer a people-centered culture and are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences, and encourage individuals from underrepresented backgrounds to apply.
#SoCheesecake #LifeAtCheesecake
The Cheesecake Factory Incorporated is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities.