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As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW
Oversee, through a team to include both paid and volunteer workforce, the successful implementation of the volunteer-led disaster cycle services program throughout the region in alignment with established program standards. Ensure employees and volunteers within a region are assigned specific relationship management responsibilities with community-based, non-governmental and faith-based organizations supporting disaster services, and key emergency management staff (i.e., relationship management). Serve during times of disaster in an operational leadership role for any scale of disaster. Participate in a leadership role on larger operations for region, division, or nationwide. Responsible for local government partnerships, measurement and evaluation, information dissemination, preparedness, readiness, and response management. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development, and leadership guidance to all volunteers. Support and guide disaster employees to accomplish mission work through meaningful engagement of volunteer workforce.
Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
WHERE YOUR CAREER IS A FORCE GOOD
1. Oversee and support a paid and volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the region. Ensure disaster cycle services are delivered in a rapid and accessible manner to meet the urgent, disaster-caused needs of our clients, with a focus on vulnerable or under-served communities.
2. Develop and support disaster volunteers who are the primary workforce. Champion and drive the development of Disaster Leadership Volunteers to meet service delivery needs. Lead and empower a diverse team of volunteers and employees. This includes, but is not limited to, hiring, training, coaching, delegating, coordinating, and evaluating and managing performance to ensure a well-qualified, empowered team and enhance programmatic success.
3. Facilitate regional efforts to mobilize communities to prepare for, respond to, and recover from disasters and emergencies. Ensure inclusion of diverse stakeholders across the disaster cycle. Meet the needs and expectations of clients and stakeholders.
4. Build relationships and collaborate with internal partners, employees, volunteers, communities, and external organizations. Work collaboratively with internal partners to implement strategies for strengthening the Red Cross brand, ensure effective communication and deliver timely and effective services. Cultivate collaboration between lines of service to meet shared objectives and goals.
5. Serve as the regional Red Cross disaster thought leader and ensure interface with community-based, non-governmental and faith-based organizations supporting disaster services, key emergency management and government entities, and other leaders in the field of emergency services, disaster policy and operations, vulnerable communities, and community resiliency.
6. Initiate and scale a regional response when required. Work with Division staff who provide oversight and management on the regional response and support escalation to Divisional or National response. Serve during times of disaster as the operational leader for the region for any scale of disaster. Participate in a leadership role on larger operations for region, division, or nationwide. Must be able to perform all assigned responsibilities under "grey sky" requirements with potential for deployment as directed.
7. Oversee the successful implementation of the disaster cycle services program in alignment with established program standards. Lead project/program implementation. Monitor and collect data and present key performance indicators and updates to management. Work with division disaster team to develop gap plans for program areas not achieving expectations or metrics.
Scope: Establish operating policies and procedures that affect departments and subordinate sections and work units. Interpret company-wide policies and procedures. Develop budgets, schedules, and performance standards. Job level is also determined by additional factors including Regional Disaster risk assessment, which contributes to job complexity
