Regional Admissions Representative

The University of North Dakota is currently not hiring remote employees in the following states: AR, CA, CO, HI, MD, ME, OR, PA, WA, and any country outside of the United States.
Regional Admissions Representative
494399
Minneapolis, Minnesota, United States
University Admissions
Advising/Student Support
Remote
Full-time Staff
Closing on: Mar 15 2024
Salary/Position Classification
$47,000 Annual, Exempt
40 hours per week
100% Remote Work Availability: Yes, must be located in the Minneapolis/St. Paul area.
Hybrid Work Availability: No
Purpose of Position
The Admissions Representative is responsible for the recruitment of undergraduate students to the University of North Dakota. The position delivers the UND recruitment message to his/her territory’s high schools and community colleges, working closely with prospective freshman and transfer students, their parents, and high school guidance counselors. Admissions Representatives support the University Admissions recruitment mission and the overall mission of the University. The messages conveyed and strategies employed will be consistent with an overall strategic student recruitment plan.
Duties & Responsibilities
Communicate extensively with prospective students:
Set and meet territory goals utilizing data analytics. Strategically plan communication and outreach activities with students using predictive data analytics.
Actively communicate with families/influencers Carry out recruitment strategies and cultivate interest among prospective students and families, thereby increasing the number of inquiries, applicants, deposits, and enrolled students.
Represent UND at college fairs, outreaches, and other events.
Develop and foster relationships with students and their families through on- and off- campus events and on-going communication.
Disseminate information effectively and with accuracy.
Answer inquiries from prospective students and families regarding all elements of the recruiting decision, including admission, registration, academic programs, transfer credits, financial aid/scholarship, housing and residence life.
Accurately portray university educational programs, expected outcomes, student services, and financial considerations to students, parents and educators.
Deliver group presentations about the benefits of attending the University of North Dakota.
Be familiar with objectives, requirements and content of all programs offered by the university in order to make a complete and factual presentation to prospective students and other interested parties.
Consistently conduct follow-up with all enrollments to assure successful matriculation.
Serve as an overall representative of the University, both on- and off-campus, to prospective students, families, and secondary school counselors.
Work with team members to continually improve the recruitment processes and strategies.
Maintain a recruitment territory and travel to schools within that territory:
Travel to high schools and community colleges in the Fall and Spring seasons to present information on UND and meet with students, parents and guidance counselors/academic advisors.
Devise an effective travel plan in coordination with Assistant Director.
Make travel arrangements within the budget guidelines and while being a good steward of University resources.
Maintain contact with prospective students and their families through the entire admission process using direct mailings, phone, email, text and other forms of communication.
Document communications in Hobsons Connect CRM.
Take part in planning on- and off-campus recruitment events.
Work as a team member to promote the success of the Office of University Admissions:
Improve and advance your personal leadership and management skills through professional development and continuing education; the purpose should be to increase your ability to lead and manage a diverse, multicultural workforce with varied learning styles, personality profiles, and generational differences.
Serve on UND committees as appropriate.
Back-up admissions processing as needed Serve as back-up to other recruitment segments/territories.
Perform additional duties and tasks as assigned.
Required Competencies
Ability to travel and work a varied schedule with flexible evening and weekend hours during peak recruitment season.
Ability to travel to remote locations.
Demonstrated ability to work independently and as a team player.
Excellent verbal and written communication skills.
Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
Strong communication and public relations skills including the ability to express ideas clearly, in a convincing and credible manner.
Demonstrated ability in problem solving, sound decision making, and critical thinking skills.
Ability to represent the University in a professional manner
Ability to relate to and develop rapport with a diverse range of students as well as high school & college counselors/advisors.
Familiarity with programs and services offered at UND.
Able to load and transport admissions materials, displays and other equipment (lift up to 40 pounds).
Minimum Requirements
Bachelors Degree
Experience with Microsoft Office Suite software, email and internet
One year working in customer service or training.
Successful completion of a Criminal History Background Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.
Preferred Qualifications
Experience directly related to successful college recruitment & promotion.
One or more years’ experience in marketing, public relations, or sales.
Experience using a Customer Relations Management (CRM) system
To Apply
Complete standard application and attach cover letter and resume detailing your related experience.
Please note, all employment postings close at 11:55pm CST.
Position Benefits
Benefits include single or family health care coverage (UND pays the full premium), life insurance, employee assistance program, retirement plans with generous employer contributions, annual & sick leave in addition to 10 paid holidays.
Optional benefits include supplemental life, dental, vision, flexible spending account, supplemental retirement plans.
UND also offers an employee tuition waiver and a variety of professional development opportunities.
Find out more about UND's great benefits and perks here!
Find out why Grand Forks is Cooler.
All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.
Need help?
Please email the Human Resources Department at UND.humanresources@UND.edu or contact us by phone at 701.777.4226. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit.
Veteran’s Preference
Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or a copy of NGB 22 from National Guard or Reserve (with a unit located in ND) or certification from the applicant's unit command that the individual is expected to be discharged or released from active duty in the uniformed services under other than dishonorable conditions not later than one hundred twenty days after the date of the submission of the certification. If claiming disabled veteran status, proof of eligibility includes a DD-214 and a current letter of disability dated within the past year.
Confidentiality of Application Materials
Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three or more finalists who will be invited to campus.
EEO Statement
The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.