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JOB SUMMARY:
You’re upbeat around people, happiest in continuous motion, and great at juggling tasks. Now, imagine getting paid for doing what comes naturally to you. Sound good?
As a Host, you will:
- Responsible for ensuring the prompt recognition and seating of all guests in the bar as assigned and assists the servers in providing attentive courteous and efficient service to guests
- Be fully informed of beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service.
- Maintain a safe, clean environment, which includes managing people with discretion and professionalism and occasionally diffusing difficult situations.
Fundamentals
This is a part-time / on-call position. Clear, effective communication in written and verbal English is required. You must be able to accurately count cash and efficiently process transactions using company systems. Awareness of and compliance with all liquor laws, The Charles Hotel guidelines, policies and procedures is required.
The Charles Hotel is an EEO/AA/Disabled/Veterans Employer
Responsibilities:
QUALIFICATIONS:
- Thrive in a face faced, guest facing environment.
- Willingness to learn.
- Clear, effective written and verbal English communication skills are required.
- Cash handling experience and the ability to accurately handle cash, credit, or room charges is preferred.
- This role requires continuous motion and the ability to lift up to 30 pounds, clearing tables, buffets, and pulling tables.
- Ideal candidate must be flexible to work mornings, nights and holidays.
RESPONSIBILITES:
- Provide arriving guests with a prompt, gracious greeting and seat them comfortably with menus.
- Assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience.
- Responsible for assisting the cashier in the collection of payment for all guest transactions.
- Take reservations by phone and in person, providing helpful, accurate responses to inquiries.
- Ensure that tables are clean and set before seating guests and seating charts for station rotations are maintained.
- Tidy the service podium, keeping it organized, and maintain a supply inventory.
- Perform any other duties as requested by management.
The Charles Hotel experience reflects the eclecticism that is Cambridge. An urban oasis, The Charles offers something for everyone who is visiting the Boston area. Guests can soak in their academic surrounding by attending a lecture at Harvard, relax with a stroll along the Charles River, explore downtown Boston or dine at some of the Boston and Cambridge area's finest restaurants, including The Charles' own Henrietta's Table.
The Charles is an independent property, offering luxurious accommodations and all the comforts of home. Guest rooms combine New England décor with the latest technology. 18,000 square feet of indoor and outdoor banquet space merge to offer an array of options for anyone's next event.
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.
Company Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
