Refrigeration Rack Service Technician

RSC Mechanical, a thriving family-owned and family-run company, was born in the heart of Clinton Township, Michigan, and expanded its reach throughout the country. We pride ourselves on cultivating a vibrant community that passionately champions the growth and well-being of its valued team members.
Position Overview:
Are you a Refrigeration Rack Service Technician with more than just technical prowess? If you are driven, committed to personal growth, dedicated to your craft, and always willing to go the extra mile for clients, we want you on our team. At RSC Mechanical, we value continuous learning and an unwavering commitment to excellence in a challenging environment.
The Responsibility of a Refrigeration Rack Technician includes a series of tasks aimed at preventive maintenance, diagnosing, and resolving issues efficiently to minimize downtime and prevent product loss.
Here are the Key Responsibilities:

• A Technician's typical workday 8:00am to 6:00pm

-Work on an Overtime basis as needed.
-Be able to take emergency weekend calls on a rotational basis.

• Be able to take emergency weekend calls on rotational basis.
• Technician must have a high level of customer service to work at retail businesses including Restaurants, Delis, Grocery Store Chains, Convenience Store Chains, Schools, Hotels, Hospitals and Military Bases.
• Perform the necessary repairs to restore the Refrigeration Rack and other refrigeration systems to operational status.
• Performing compressor changes
• Rack refrigeration repairs and failures

-The Technician must respond Immediately: Upon receiving notice of a rack failure, the technician should respond promptly, as time is critical in preventing product spoilage.
-Prioritize safety by ensuring the area around the rack failure is secure. This includes shutting down the power to the rack if necessary.
-The technician must thoroughly assess the situation to identify the root cause of the failure and determine if the failure effects the entire rack or just specific components.
-Perform the necessary repairs to restore the rack to operational status.
-Quality check, your work to ensure that all repairs were carried our correctly and then thoroughly test the refrigeration system to ensure it is functioning properly.
-Communicate with the relevant parties throughout the process. This may include store managers, supervisors, and your team at RSC.
Communication may include expected downtime, progress, and suggestions about preventive measures in the future.
-After the rack or refrigeration system has been down for 2 hours, don't hesitate to take the initiative to activate the alarm and notify the store manager to commence product retrieval
in an effort to prevent spoilage.

• ESR replacements
• energy management system repairs.
• HVAC repair and preventative maintenance services.
• Split condensing unit repairs/replacements.
• Leak detection and repairs.
• Self-contained unit maintenance.
• Ice machines upkeep
• Heat pump servicing
• Controls troubleshooting.
• Expertly troubleshooting and repairing various commercial refrigeration systems.
• Conducting general maintenance and preventive maintenance tasks.
• Exhibiting mechanical proficiency and technical aptitude.
• Approaching challenges with curiosity and an innovative mindset.
• Demonstrating reliability and consistency in your work.
• Effective communication with clients, teammates, and management.
• Upholding a customer-service-oriented mindset.
• Effectively manage time and resources to control costs, enhance efficiencies, and meet commitments.
• Operate HVAC/R diagnostic equipment.
• Weld and braze with an open flame.
• Handle hazardous chemicals.
• Utilize necessary portable hand tools.
• Certified to properly handle refrigerant for systems.

To succeed in this role, you'll need:

• A valid Driver's License.
• EPA Universal Certification.
• Basic Knowledge of HVAC and Commercial Refrigeration.
• The ability to complete necessary paperwork accurately and promptly.
• Exceptional communication skills for interactions with clients, team members, and management.
• The capability to thrive under high pressure in high-stress environments.
• A self-starter mentality, with the capacity to work both independently and part of a dynamic team.
• An openness to additional responsibilities as they arise.
• Obtain additional licenses and certifications as appropriate.
• Correctly complete necessary documents (work tickets and timesheets) in a thorough, accurate and timely manner. Demonstrate ability to complete necessary customer paperwork and invoicing requirements.
• Proficient in operation of smart phone, tablet, and/or laptop.
• Technician must be able to walk, climb a 28-foot extension ladder, bend, squat down for a least a short time, jump, and lift at least 50 pounds.
• Ability to work outdoors in difficult conditions, including adverse weather conditions.
• Drive a company vehicle safely to customer locations.

Qualifications:

• Maintain and manage truck inventory in an accurate, neat, and orderly manner as well as adhere to vehicle maintenance program guidelines (If applicable).
• Must be able to work independently, with no supervision.
• Have excellent writing skills when filling out forms.
• Strong understanding of what pictures are needed and why for service calls.
• Include name plates with model and serial numbers.
• Clear understanding of RSC Mechanical's Parts Order Form.
• Demonstrate proper procedure when locating a leak.

Benefits:
At RSC Mechanical, we reward your dedication with:

• A company vehicle and gas card.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• A 401k match to secure your financial future.
• Generous Paid Time Off to maintain a healthy work-life balance.
• Some travel opportunities to broaden your horizons.
• Competitive pay based on your experience and skills.
• Full-Time with Overtime.
• Wage: $25.00 to $40.00 an hour.

Join Our Story:
RSC Mechanical's roots trace back to 1988 when out founder, Randy Chabot, transformed a challenging setback into a remarkable opportunity. From a humble family garage startup, we have evolved into a national organization, untied by Randy's core values and a community of tenacious problem solvers. We are excited to see how your unique journey will contribute to making our story even more extraordinary.
If you are ready to embark on a fulfilling career with RSC Mechanical and become a part of our dynamic team. Apply today and let us start building a brighter future together.