Referral Coordinator

Venice Family Clinic is a leader in providing comprehensive, high-quality primary health care to people in need with compassion, dignity and respect. In November 2021, Venice Family Clinic merged with South Bay Family Health Care, uniting more than a century of experience helping patients regardless of their income, insurance or immigration status. The organization now has more than 500 staff who serve 45,000 people from the Santa Monica Mountains through the South Bay. We have 17 locations plus 2 mobile clinics and an expansive street medicine program for people experiencing homelessness. Read more about us at venicefamilyclinic.org. Join our VFC’s Centralized Referral Team and make a difference in the communities that we serve. Our Centralized Referral Team processes referrals to specialty care, diagnostics, DME and other services. Under the guidance and direction of the Referral Supervisor, the Referral Coordinator will: * Request authorizations for required referrals * Act as a liaison for patients and clinicians related to specialty care referrals * Facilitate communication with referring clinicians * Refer patients to appropriate resources * Providing follow-up through phone, our patient portal, and established communication systems * Complete other duties as assigned Diversity, Equity, and Inclusion are core values of the Venice Family Clinic. We believe the professional and clinical environments are enhanced when diverse groups of people with diverse ideas come together. Salary Range: $28.23- $40.44 Hourly

Required: * Minimum of 2 years of experience in a health care setting * Familiarity and knowledge of standard office equipment, electronic health records, and software products to perform administrative work. * Ability to establish and maintain and productive working relationships with clinicians, staff and patients from various social, cultural and economic backgrounds. * Attention to detail; ability to prioritize and multi-task assignments with competing demands. * Excellent organizational skills to complete work in a timely and efficient manner * Ability to schedule patient appointment using computerized scheduling system. Preferred: * Experience processing referrals strongly preferred * Familiarity and knowledge of authorization process & managed care programs * Bilingual in English/Spanish