Recreation Programs Analyst, Lions Park Community Center

Salary: $44,860.00 - $82,992.00 Annually
Location : Raleigh, NC
Job Type: Full-Time
Job Number: 2024-00067
Department: PRCR - Recreation
Opening Date: 01/18/2024
Closing Date: 2/1/2024 11:59 PM Eastern
Work Hours: Sunday - Saturday; 10:00 am - 9:00 pm
Hiring Range: $44,860 - $55,000
Job Description
The Assistant Center Director plans, organizes, and directs the operations and activities at Lions Park Community Center personally, with the Center Director or through subordinate employees. Central duties include the ability to dynamically engage the community and conduct outreach to underserved populations to develop and market programs for diverse ages and populations. Additionally, this role supervises part time staff and volunteers.
Lions Park Community Center:Lions Park Community Center was built in 1961 and sits on 41.4 acres near Saint Augustine's University and downtown Raleigh. It is one of the largest metro parks in the City of Raleigh. The Community Center was partially renovated in 2019 which includes a new wood floor gymnasium, lobby, restrooms, and locker rooms. The building also has two meeting rooms, warming kitchen and fitness room. The park includes a playground, picnic shelter, eight tennis courts, two lighted outdoor basketball courts, two softball fields, two youth baseball fields, and outdoor restrooms. The park also has a BMX Track with the maintenance, practices, and races managed by contractor Capital City BMX. Lions Community Center also manages Oakwood Park which has a picnic shelter, two softball fields and a dog park. Lions Park staff run youth summer camp as well as a variety of recreation classes and activities for preschool through adults.
Central duties and responsibilities for success in these positions include the ability to dynamically engage the community and conduct outreach to underserved populations; to program and market for diverse ages and populations; multi-task amid programming, rentals, and events; communicate effectively with patrons; and lead a team of part time staff that are critical to maintaining operations.
Work Hours:
This position works at a Community Center that is open 7 days a week. Flexibility is required to be available for staff meetings, facility events, and providing coverage to part-time staff.
Duties and Responsibilities

• Assist with managing general and revolving funds, tracking and reporting of expenses and analysis of facility spending needs and procures supplies for facility and program operation
• Assist with coordinating facility rentals and offsite amenities
• Assist with developing, delivering and enhancing new and existing facility programs and special events for a 66-81 hours/week facility and oversees class observation and instructor evaluation
• Assist with recruiting part-time staff including front desk support, certified instructors, and internal partnerships for program implementation
• Provides customer service to patrons and the community, acting as a first-line departmental representative at public meetings and Neighborhood Registry Groups as well as managing patron complaints, refund requests, transfers or other exceptions
• Assist with administration of athletic leagues and communicates with involved parties regarding inclement weather, evaluation of fields, participant safety and canceling/rescheduling games
• Assist with resource teams, public leadership groups and citizen planning committees
• Assist with regularly inspection of the facility and park areas and submits service requests for maintenance as needed

Typical Qualifications
Education and Experience:
Bachelor's degree in parks and recreation, business or public administration and five years of professional parks and recreation programming, planning and/or facility management experience
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Licensing and Certifications:

• CPR/First Aid/AED/EPI certification, or the ability to obtain within 60 days post hire

Preferred Qualifications:

• Certified Parks and Recreation Professional; City of Raleigh additionally offers support in obtaining this certification
• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 30 days of hire

Additional Information
Knowledge, Skills, and Abilities:

• Project and program administration and management
• Principles and methods of qualitative and quantitative research, critical thinking and analysis
• Modern budget practices for interpreting and reporting financial information and statistics
• Authoring and preparing original reports, documents and presentations
• Supervisory methods for organizing, prioritizing, assigning and monitoring work and coaching and leading the work of others
• Providing exemplary customer service
• Marketing programs utilizing best practices, trends, and emerging technologies
• Community engagement and conducting outreach to marginalized and underserved populations.
• Building and maintaining effective and professional working relationships with community members and community agencies
• Utilizing judgment in determining strategies to deescalate a variety of situations
• Establishing rapport and understanding the problems presented by at high risk/marginalized juveniles

ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.
Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Working Conditions:
Work is performed in both the field and in an indoor office environment with frequent exposure to hazardous physical conditions (such as mechanical parts, electrical currents, vibration, and so forth); frequent exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, and so forth); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); frequent exposure to extreme temperatures, inadequate lighting and movement restrictions; and moderate exposure intense noise or travel.
When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the City's benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.
01
Please select your highest level of education completed.

• Some high school
• High school diploma (or GED)
• Some college
• Associate's degree
• Bachelor's degree
• Master's degree
• PhD or other professional degree

02
How much relevant or comparable work experience do you have in this field?

• None
• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 to less than 5 years
• 5 to less than 6 years
• 6 to less than 7 years
• 7 to less than 8 years
• 8 to less than 9 years
• 9 to less than 10 years
• 10 years or more

03
Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?

• Yes, I currently have a valid NC Driver's License.
• I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire.
• No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.

04
Please briefly describe what interested you in applying for this position.
05
Do you have experience supervising a Recreation Facility and/or Community Center?

• Yes
• No

06
If yes, please provide the name and location of each facility and the dates during which you supervised each facility. Please indicate if the position was full time or part time. Example: Greystone Recreation Center, Raleigh, NC, August 2015 - July 2019 (Enter "n/a" if you do not have experience supervising a Recreation and/or Community Center)
07
Please select the age groups below that you have experience planning and delivering Recreation Programs for:

• Preschool (ages 0-5)
• Youth (ages 6-12)
• Teen (ages 13-17)
• Adult (ages 18+)
• Active Adult (ages 50+)

08
Please describe your experience planning and delivering special events, classes or programs, and recreation-based summer camps and the age groups served.
09
Please describe your experience in community engagement and outreach.
10
How many years of supervisory experience do you have?

• None
• Less than 2 years
• 2 years to less than 4 years
• 4 years to less than 6 years
• 6 years or more

11
Lions Park manages a BMX track and co-hosts several events per year. Please describe any relevant work experience you have to managing or working BMX events, cycling, or road races.
12
Lions Park manages a BMX track and co-hosts several events per year. Please describe any relevant work experience you have to managing or working BMX events, cycling, or road races.
13
Are you able to work nights and weekends as needed?

• Yes
• No

14
Are you able to work extended hours on rotating shifts during emergency, disaster, and inclement weather situations?

• Yes
• No

Required Question