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Form of workSalary: $15.66 - $22.77 Hourly
Location : • Scottsdale, AZ
Job Type: Full-Time Regular
Job Number: FY2324-00156A
Division: COMMUNITY SERVICES
Department: STADIUM OPERATIONS
Opening Date: 11/16/2023
Closing Date: 12/7/2023 11:59 PM Arizona
Introduction
About the Position:
This full-time position supports Scottsdale Stadium's Operations and Events. Candidates for this role should have excellent customer service skills, be able to work independently, and prioritize tasks. This position assists in event setup and tear down along with in-event support for all sporting, non-sporting, and social events held at Scottsdale Stadium and Indian School Park.
Minimum Qualifications
Education and Experience
Licensing, Certifications, and Other Requirements
Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment.
Essential Functions
Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:
Work Environment/Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
To view the full job description, work environment and physical demands, click here
Benefits Highlights:
The City of Scottsdale offers a comprehensive benefits package including:
• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation
Please visit the Benefits Information page for more information.
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen
• 39-Month Motor Vehicle Department Records Check
The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits,
Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.
Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.
Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking
01
Do you have a valid driver's license (not expired or suspended/revoked)?
02
Do you have any of the following restrictions on your driver's license? Please note that this does not include vision correction.
03
Do you have a minimum of six months experience in a customer service position? Note: The experience must be listed in the Work Experience section of the application.
04
Please summarize your customer service experience. Note: Employers mentioned here must be shown in the Work Experience section of the application. Do not state "See resume" in lieu of responding to this question. If you don't have this experience, please write "None."
05
Please indicate how you learned about this job opportunity with the City of Scottsdale.
Required Question
Location : • Scottsdale, AZ
Job Type: Full-Time Regular
Job Number: FY2324-00156A
Division: COMMUNITY SERVICES
Department: STADIUM OPERATIONS
Opening Date: 11/16/2023
Closing Date: 12/7/2023 11:59 PM Arizona
Introduction
About the Position:
This full-time position supports Scottsdale Stadium's Operations and Events. Candidates for this role should have excellent customer service skills, be able to work independently, and prioritize tasks. This position assists in event setup and tear down along with in-event support for all sporting, non-sporting, and social events held at Scottsdale Stadium and Indian School Park.
Minimum Qualifications
Education and Experience
- No education required for this position.
- A minimum of six months experience in a customer service position.
- Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.
Licensing, Certifications, and Other Requirements
- Must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona.
- Successfully complete driving training, first aid, and safety classes.
- A valid food handler's license ability to obtain one within 30 days of hire or promotion is required for the Concessions Assignment.
- Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.
Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment.
Essential Functions
Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:
- Plans, organizes, and conducts special events, games, sport activities, birthday parties and arts and crafts for children of all ages, adults, and seniors.
- Communicates effectively in person and on the telephone with patrons and/or program participants.
- Oversees nightly/daily room set-up/usage by reservation groups.
- Functionally observes volunteers, paid staff, and contract workers.
- Sets up, tears down, and cleans up for special events, projects, and programs.
- Maintains safety and security of facility, including all aspects of recreation, planning and programming.
- Maintains responsibility for equipment at facility and ensures proper storage and inventory are completed daily.
Work Environment/Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Move objects up to 50 pounds a long distance (greater than 20 ft.), such as setting up tables, sound and lighting equipment, booth frames, and lifting trash bags.
- For some assignments, be able to lift up to 50 pounds, bend, stoop, stand for long periods of time, and scoop ice cream requiring repetitive arm/hand movement.
- Work in a variety of weather conditions with exposure to the elements.
- Visual and muscular dexterity to enter data or information into a terminal, personal computer, or other keyboard device.
- Operate a motorized vehicle.
- Work days, evenings, weekends, and holidays.
To view the full job description, work environment and physical demands, click here
Benefits Highlights:
The City of Scottsdale offers a comprehensive benefits package including:
• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation
Please visit the Benefits Information page for more information.
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
• Fingerprinting search of the national FBI Database
• Criminal Background screening
• Drug Screen
• 39-Month Motor Vehicle Department Records Check
The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits,
Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.
Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.
Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking
01
Do you have a valid driver's license (not expired or suspended/revoked)?
- Yes
- No
02
Do you have any of the following restrictions on your driver's license? Please note that this does not include vision correction.
- Interlock Device
- Court Mandated Restricted Hours
- Other Non-Medical Restriction(s)
- I have no restrictions on my driver's license
03
Do you have a minimum of six months experience in a customer service position? Note: The experience must be listed in the Work Experience section of the application.
- Yes
- No
04
Please summarize your customer service experience. Note: Employers mentioned here must be shown in the Work Experience section of the application. Do not state "See resume" in lieu of responding to this question. If you don't have this experience, please write "None."
05
Please indicate how you learned about this job opportunity with the City of Scottsdale.
- City Website
- Employee Referral
- Glassdoor
- Governmentjobs.com
- Indeed
- Job Fair (In-Person / Virtual)
- Recruiter
- Other
Required Question
