Receptionist/Office Coordinator

About us

Goosehead Insurance Glenn Lubin Agency is a small business in Altamonte Springs, FL. We are professional, agile and innovative.

Our work environment includes:

• Modern office setting
• Work-from-home days
• Growth opportunities

We are seeking reliable Customer Service Representatives to join our team. The ideal candidates for this position will have experience in customer service, enjoy multi-tasking and have an eye for detail. Our Customer Service Representatives are often the first point of contact for customers' product issues, so we are looking for individuals well-versed in company policies as well as able to make quick, accurate decisions.

Responsibilities for CSR

• General Office Duties: Answering and transferring calls
• Liaise with different departments to improve performance and work efficiency
• Monitor orders and supplier relations
• Pre & Post Bind Documentation & Data Entry
• Attending to any correspondence and emails by customers, clients and contractors
• Keep updated on industry trends and consumer market

Qualifications for CSR

• Experience in a business work environment preferred
• SalesForce Software proficiency preferred
• Knowledge of the industry and market trends
• Excellent verbal and written communication skills
• Strong business acumen
• Proficiency in Microsoft Office applications
• An eye for attention to detail
• Ability to work effectively in a fast-paced environment
• Exceptional analytical skills to sift through high volumes of data and information
• Ability to work sitting down in front of a computer for long hours every day
• 440 License will be required within 30 days of accepting position

If you're the best come work with the BEST!

Job Type: Full-time

Pay: $14.50 - $16.50 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Work from home

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Salesforce: 1 year (Preferred)
• Microsoft Outlook: 1 year (Preferred)

License/Certification:

• 440, 220 or 2044 (Preferred)

Work Location: In person