Receptionist/Administrative Support

Primary Job Function

• Relays incoming and outgoing telephone calls, and operates public address or paging system as requested.
• Greets visitors and patients and gives directions as needed. Identifies and responds to “code” situations.
• Provides routine approved patient information to callers and refers other inquires to supervisor.
• Gathers registration information and registers all patients coming into the hospital, both inpatient and outpatient.
• Receives and enters demographic, insurance, contact and follow up information into assigned computer system.

Position Requirements

Education: High School Diploma or GED.

Experience:

• Minimum two years experience of clerical and switchboard experience preferred. Prior hospital registration and insurance experience preferred.
• Skills: Excellent verbal communication skills necessary in order to communicate effectively with a wide variety of Hospital personnel, patients and outside callers when gathering and exchanging approved information.
• Ability to concentrate and pay close attention to detail for up to eighty percent of work time when answering, transferring and relaying incoming phone calls, and maintaining records.
• Work is frequently performed under pressure. Requires general knowledge of insurance and excellent computer skills.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person