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Form of workJob Description
ROLE DESCRIPTION:
Marion Hanna State Farm agency is searching for a compassionate and personable individual to join our team as a receptionist. As the first point of contact for our valued clients, you will play a vital role in ensuring a welcoming and efficient experience. In addition to providing exceptional customer service, you will be responsible for delegating tasks and supporting the smooth operation of our office.
If you are energetic and goal-oriented we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
Marion Hanna State Farm agency is searching for a compassionate and personable individual to join our team as a receptionist. As the first point of contact for our valued clients, you will play a vital role in ensuring a welcoming and efficient experience. In addition to providing exceptional customer service, you will be responsible for delegating tasks and supporting the smooth operation of our office.
If you are energetic and goal-oriented we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
- Greet and welcome clients and visitors with a warm and friendly demeanor
- Answer and direct phone calls, taking accurate messages when necessary
- Assist clients with general inquiries
- Delegate tasks to appropriate Team Members, ensuring efficient workflow and timely completion
- Maintain a clean and organized reception area, ensuring a professional and inviting atmosphere
- Assist with administrative duties, such as data entry, filing, and correspondence
- Previous experience in a customer service role, preferably in an office setting
- Preferably able to speak both English and Spanish fluently
- Excellent communication skills, both verbal and written
- Strong interpersonal skills, with the ability to interact with clients and Team Members in a caring and professional manner
- Exceptional organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficiency in using office equipment, including computers, phones, and fax machines
- Familiarity with insurance policies and terminology is a plus
- Willingness to learn and adapt in a fast-paced environment
- Salary based position
- Paid time off (vacation, holidays, and personal/sick days)
- Growth potential/Opportunity for advancement within my office
