Address
Form of workSummary of Duties:
Receive calls and greet visitors. Direct callers and visitors to appropriate individual. Provide clerical support on special projects as needed.
Essential Job Functions:
- Answer telephone; determine nature of call and directs caller to appropriate individual or department.
- Greet visitors. Direct to appropriate office and/or resident room.
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Receive requests from within the facility and locate employees.
- Maintain a current file/listing of residents by name and room number, emergency phone numbers of employees, department extensions, key employees, etc.
- Report suspicious persons/information immediately.
- Order supplies as directed.
- Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
- Maintain receipt records as directed.
- Accept and/or coordinate deliveries if appropriate.
- Perform special projects and other duties and responsibilities as assigned.
High School education or equivalent required. Minimum of one (1) year experience in multi-line switchboard operation and experience in a customer service related environment preferred.
Physical Requirements for Essential Job Functions:
- Must be able to move consistently throughout the workday.
- Must be able to reach, bend, and/or stoop intermittently throughout the work day.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
- Must be able to cope with the mental and emotional stress of the position.
