Receptionist PG, Lynn Rehab PM&R Clinic, Full Time, Days

Department:Lynn Rehab PM&R Clinic

Address: 1611 NW 12th Ave, Miami, FL 33136

Shift Details: 8:00 AM - 4:30 PM, Monday - Friday

Why Jackson:

Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals.

Position Summary:

• The PG Receptionist is the primary access point for patients and is responsible to ensure that the patient receives timely, efficient, and compassionate customer service.

Duties & Responsibilities:

• Greets and checks in patients to EHR.
• Collects identification and insurance card to scan into the patients chart.
• Collects copays, coinsurance, deductible, and past due balances.
• Schedules new and follow up appointments for all patients.
• Contacts any patients that no show and/or cancel appointments to reschedule.
• Assists in managing incoming faxes and messages by attaching to patients EHR or processing requests.
• Confirms appointments and verifies patients insurance eligibility daily.
• Processes medical records requests by scanning or faxing requested information.
• Assists Therapist with scheduling tests and ancillary services.
• Assures all requested authorizations have been approved.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
• Performs all other related job duties as assigned.

Experience: 

Generally requires 0 to 3 years of related experience. 

Bilingual Spanish is highly preferred. 
Education: 

High School Diploma is strongly preferred.
License Certification:

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.