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Form of work- Six (6) months to one (1) year related experience performing office/clerical duties and answering telephones.
- Excellent phone etiquette skills required.
Signature HealthCARE at Tower Road is a 126-bed facility that offers a wide array of services enabling our patients to receive the medical care they need, the restorative therapy they require, and the support they and their families deserve. We serve many types of patients needs from short-term rehabilitation to traditional long-term care. Working with your physician, our staff including medical specialists, nurses, nutritionists, therapists, dietitians and social workers establishes a comprehensive treatment plan intended to restore you or your loved one to the fullest practicable potential. We know that choosing the right center for your healthcare needs can be overwhelming. We hope you find our website to be a valuable resource for you and your family in your decision-making process. We are here to assist you, so please call us anytime with questions.
Essential Duties and Responsibilities:
- Answer telephones or switchboard during scheduled shift.
- Ensure phone calls are redirected to appropriate Stakeholder or department.
- Transfer callers to appropriate voicemail when Stakeholder is unavailable.
- Provide callers with information about the facility, such as, address, directions, fax numbers, facility/Company website and other related information.
- Receive, sort and forward incoming mail.
- Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
- High school diploma or GED required or equivalent related work experience.
- Six (6) months to one (1) year customer service experience or related experience performing office/clerical duties.
- Excellent phone etiquette skills required.
- Effective verbal and written English communication skills.
- Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
Signature HealthCARE strives to be pioneers in total rewards to ensure that we can attract the very best talent. We offer all of the expected health and wellness benefits. Please inquire about the details so we can share what more is offered in your market.
A growing number of SHC centers are earning Five-Star ratings from the Centers for Medicare and Medicaid Services. We were also named one of Modern Healthcare's "Best Places to Work" three times! Our culture is unparalleled and founded on three pillars: Learning, Spirituality, and Innovation. Recently, we achieved number #3 ranking under Large Companies for Best Workplaces for Aging Services in recent news!
Signature HealthCARE is a family-based healthcare company that offers integrated services in 8 states across the continuum of care: skilled nursing, rehabilitation, assisted living, memory care, home health, cognitive care, and telemedicine.
SignatureHealthcare is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.
