Receptionist

The Indiana Convention Center & Lucas Oil Stadium are currently seeking a Front Desk Receptionist.

This position is responsible for greeting clients and visitors, answering a multi line switchboard at the reception desk and providing administrative support to the Sales and Marketing department. Accountability is to the Director of Sales and Marketing. The receptionist is crossed trained with the Contracts Administrator to provide Confirming's, Amendments and short/long Contracts in the Contracts Administrator’s absence.

This position also requires the flexibility to act autonomously at all times while adhering to overall department and company polices and procedures.

Duties:

• Greet clients and visitors to the administration area, determine their needs, and route them to the appropriate person as quickly as possible.
• Provide administrative support for the Sales and Marketing department. These responsibilities are not solely clerical in nature, may be project-based, will be varied, and may evolve based on the needs of the

department.

• Perform daily function of opening and closing office, including turning reception area TV on and off daily.
• Perform any other functions necessary to keep reception area running smoothly.
• Keep reception area, Board/Conference rooms, and administrative/office area in Break Room clean and neat.
• Schedule Board Room, Conference Rooms, and teleconferences as necessary.
• Answer computerized switchboard and route calls and messages promptly.
• Provide event and basic public information to persons on the telephone and in person.
• Create and distribute daily reports for ICCLOS (new bookings and cancelled bookings).
• Organize, disseminate, compile and shares survey results to ICCLOS.
• Compile sales packets and maintain supplies in office for distribution.
• Work with Dispatch to assists Sales Managers with site visits buy coordinating lights, locks and other needs associated with a smooth site visit.
• Sort and distribute incoming mail.
• Assist with maintaining adequate supply of office supplies and keeping the inventory neat and stocked.
• Orders food for suites and continually tracks spending to stay within budget. Cross checks suite orders with actual spend post event.
• Cross train with the Contracts Administrator to master Confirmings, Amendments and Short/Long Contracts.
• Assists Sales Managers in ordering show office amenities for clients.
• Other duties as assigned by the Director of Sales and Marketing.

Education:

High school diploma or general education degree (GED); or a minimum of one to two years of related experience and/or training or equivalent combination of education and experience.

Experience:

• The ability to project professionalism, ability to work harmoniously in a team environment and with a diverse group of individuals; projects composure and conscientiousness.
• Technical competencies include knowledge of administrative and clerical procedures, computers and relevant software applications, knowledge of client service principles and practices. Proficiency in MS Office Applications and Business Writing required.
• Must have previous experience in similar role.

The Indiana Convention Center & Lucas Oil Stadium is an equal opportunity employer.