PURPOSE AND PRINCIPLE RESPONSIBILITES
A front office receptionist or Executive Administrator plays a crucial role in the smooth functioning of an organization by managing administrative tasks, providing excellent customer service, and ensuring the office runs efficiently. This role is responsible for overseeing the day-to-day operations of the office and providing administrative support to executives and staff. They are the first point of contact for clients, visitors, and employees and are expected to maintain a professional and welcoming atmosphere in the office.
ESSENTIAL DUTIES – other duties may be assigned
- Reception and Customer Service:
- Greet visitors, clients, and employees with a friendly and professional demeanor.
- Manage incoming calls, emails, and correspondence, and route them to the appropriate person or department.
- Responsible for a tidy and organized reception area, including the lobby conference room.
- Ensure all visitors are properly logged into OCR and badged.
- Managing incoming and outgoing mail.
- Administrative Support:
- Provide administrative support to executives and other team members, including scheduling meetings, managing calendars, and coordinating travel arrangements.
- Prepare and edit documents, reports, and presentations.
- Handle office correspondence and maintain filing systems.
- Office Management:
- Oversee office supplies, inventory, and equipment maintenance.
- Coordinate office space and layout, ensuring an efficient and productive work environment.
- Manage office budgets and expenses.
- Communication:
- Act as a liaison between employees, management, and external parties.
- Disseminate information and announcements to the office staff.
- Handle inquiries and resolve issues or concerns promptly and professionally.
- Facilities and Vendor Management:
- Coordinate with vendors, service providers, and contractors for facility maintenance and repairs.
- Ensure that the entire office areas are clean, safe, and well-maintained, including all conference rooms.
- Security and Compliance:
- Enforce office security protocols and maintain visitor logs.
- Ensure compliance with company policies and regulations
EDUCATION AND/OR EXPERIENCE REQUIRED
- To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
- Proficient in spoken and written English
- High school diploma or equivalent (Bachelor's degree preferred for executive admin/office manager roles).
- Proven experience in a similar administrative or office management role.
- Knowledge of office equipment and procedures.
OTHER SKILLS AND ABILITIES
- Excellent communication and interpersonal skills.
- Proficiency in office software (e.g., Microsoft Office Suite).
- Strong organizational and time-management abilities.
- Attention to detail and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- Professional appearance and demeanor.
Hartwell Corporation is an Equal Opportunity / Affirmative Action Employer. Minority / Female / Disability / Veteran.
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