Job Title: Receptionist Exemption Status/Test: Nonexempt-226Reports to: Assistant Superintendent Dept./School: Central Office Primary Purpose:Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for daily human resource operations and the efficient operation of the central administration office. Qualifications:Education/Certification:High school diploma or GED Special Knowledge/Skills:Ability to operate multi-line phone systemEffective public relations, organization, communication, interpersonal skills, and de-escalation skillsAbility to speak, read, and understand EnglishBilingual preferredAbility to read and comprehend instructionsAbility to effectively present information in one-on-one situationsAbility to use software to develop spreadsheets and do word processingProficient in keyboarding, 10-key numerical data entry, and file maintenanceProficient in Excel and Microsoft Office Experience:3 years of clerical experience in an office setting (preferred) Major Responsibilities and Duties:Reception and PhonesReceive and direct incoming calls, take detailed reliable messages, and route to appropriate staff.Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.Maintain visitor log and issue visitor passes.Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.Receive deliveries and disseminate materials and information to the appropriate parties.Verify and sign for deposits arriving to Central Office via internal mail route.OtherCompile, maintain, and file all reports, records, and other documents, as needed.Maintain confidentiality.Monitor/Order Breakroom suppliesCoordinate with Custodial staff to arrange Central Office/Campus meeting roomsMonitor Student WorkersMental Demands/Physical Demands/Environmental Factors:Tools/Equipment Used: Standard office equipment including personal computer and peripherals; multi-line phone systemPosture: Continuous sittingMotion: Repetitive hand motions including reaching.
Frequent keyboarding and use of mouse.Lifting: Occasional light lifting and carrying (less than 15 pounds)Environment: Reception desk in the administrative/Central OfficeMental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.