Receptionist

JOB DESCRIPTION

Position: Front Desk Receptionist

Pay Range: $18-21

Reporting To: Director of Human Resources

Work Type: On-site

POSITION SUMMARY

The receptionist is responsible for answering the telephones, greeting and announcing visitors, sorting the mail, maintaining office equipment, ordering office supplies and assisting the Director of Human Resources Manager in secretarial duties and general clerical support.

QUALIFICATIONS

• Must be a high school graduate or possess a Graduation Equivalency Diploma (GED).
• Is fluent in English and Spanish.
• Must communicate well via the telephone and have the ability to deal tactfully with the community.
• Is familiar with the maintenance of office equipment.
• Possesses good organizational skills.
• Computer skills and word processing experience preferred.
• Must be able to take directions and function as a team member.
• Ability to deal tactfully with co-workers, visitors and patients.
• POSITION IS ON SITE 8:30a - 5:00p Daily.

ESSENTIAL DUTIES AND RESPOSIBILITIES

• General receptionist duties including answering telephones inquiries, channeling calls, taking messages, paging staff as directed.
• Monitors, organizes, and stocks office supplies.
• Maintaining office equipment and tracking service needs.

• Picks up and distributes mail daily.
• Keeps postage meter operational.
• Participates in administrative and staff meetings as required.
• Maintains the general office to have a well-kept appearance.
• Calls employees to remind them of outdated credentials that need to be updated.
• Assists the Human Resources Department as needed.
• Conforms to agency policies and procedures. Maintains/conserves confidentiality of patient and agency information at all times to HIPPA regulations

• Maintains comfortable work environment for all employees.
• Knowledge healthcare laws and regulations.
• Maintains proper timekeeping.
• Follows policies and procedures as per Employee Handbook.
• Maintains all credentials up-to-date.
• Reports Fraud and Abuse.
• Knowledge of mandated reporting.
• Conducts timely recording and/or documentation of client contact.
• Attends Department meetings (in person, by phone or by web).

• Attends all State mandated in service trainings.
• Accepts and performs other duties and responsibilities as required.