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Form of workJob Description
Location: Des Moines, WA
Position: Full Time
Rate: $19.00 Hour
About this role
This role is a in-house position of receptionist and VIP experience rep. This role will manage the front desk and initial interactions at our Des Moines warehouse as well as oversee our VIP customer interactions and applications through our online portal.
What you will do:
- Oversee access in and out of the building for employees and guests.
- Perform clerical office tasks such as maintaining our breakroom needs (coffee supplies and contacting our provider for machine maintenance).
- Distribute incoming mail and packages to the appropriate recipients.
- Maintain the customer service small parts inventory and mail out process.
- Approve/Deny VIP applicants.
- Uphold same business day response times for VIP inquiries.
- Partner with third party representatives to ensure customer satisfaction (Outdoor Prolink & ExpertVoice).
