Receivables Operations

Are you a production fast-paced environment enthusiast then you have found the right team.

As a Transactions Specialist, Supervisor or Manager in Receivables Operations you will process or oversee document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, you must maintain the highest level of production and accuracy on a daily basis. You must also focus on process effectiveness with an emphasis on high quality service and productivity.

Job responsibilities:

• Insert customer and account data by inputting text and numerical information from source documents
• Review data for deficiencies or errors
• Correct inaccuracies and validate output
• Keep information confidential
• Manage a team of full and part-time front line employees as a Supervisor or Manager
• Handle complex customer relationships while utilizing service improvement tools and methodologies as a Supervisor or Manager
• Responsible for shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality as a Supervisor

Required qualifications, skills and capabilities:

• Detail-oriented, ability to confirm and/or correct data that is presented for data capture to align to information on document
• Maintain efficient rate of productivity and high rate of accuracy
• Alphanumeric data entry skills
• Meet deadlines and flexibility to support peak volumes
• Must be a team player and maintain a positive attitude
• Minimum 2 years supervisory/leadership experience, preferably in a Remittance processing environment
• Display core leadership abilities, strong planning/organization, motivation, problem solving/conflict resolution, analytical, team building, and interpersonal skills are essential

Schedule: We offer various schedules ranging from 1st Shift, 2nd Shift and 3rd Shift.

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.

A Government Security Clearance may be required for this position. This includes, but is not limited to:

• Fingerprints
• Credit Check
• Employment History
• Tax Filing History (possibly)
• References (possibly)
• Proof of U.S. Legal Permanent Residence up to 7 years

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans