Real Estate Transaction Coordinator

Transaction Coordinator – Position Description
Overview

The Transaction Coordinator (TC) assists the Company Owners with office administrative tasks, mostly related to processing Real Estate contracts. The TC helps clients have a smooth and hassle-free transaction where they receive excellent and professional communication. The TC helps keep company records and reports complete and up-to-date. The TC manages the contacts in the company database (CRM) to keep them accurate and ready for marketing efforts.

Hours

Monday - Friday 9-4.

Location

The TC will work from the Field Realty office location in Latham, NY.

Position Requirements

· Friendly and professional communication skills on the phone, in person, and in writing.

· A pleasant phone voice.

· Good spelling and good grammar.

· Confidence communicating by text-message and instant messaging methods.

· Methodical and diligent at completing required tasks.

· Confidence using a computer to complete tasks in web-based programs.

· Basic understanding of Google - Sheets/Docs, CRM, and GMAIL email software.

· Willingness to grow and learn. Confidence to ask questions and get help when needed.

· Internet access and a smart-phone.

Position Authority

· The TC is authorized to communicate with clients about transaction details.

· When asked for advice, the TC will refer the client back to a Company Owner.

· T he TC is not authorized to advise clients or take any action that requires a license or that involves a negotiation, risk, or emotional decision.

· A t the request of a Company Owner or licensed salesperson, the TC may fill in the blanks of contracts or addendums for contract purposes.

Responsibilities

Transaction Management

· Communicate with Clients about transaction details.

· Be a point of contact with Cooperating Agents, Lenders, Title Company Reps, and other parties to keep the transaction flowing smoothly from contract execution to closing.

· Review purchase contracts for accuracy and completion.

· Keep company transaction deadline calendar up-to-date.

· Keep company transaction document records up-to-date.

· P rovide transaction documents to the necessary parties.

· Assist in ordering and scheduling inspections and appraisals.

· Follow-up on completion of repairs and work orders.

· Follow company transaction processing checklists.

· Suggest improvements to company processes and checklists.

· Handle miscellaneous details as needed.

Listing Coordination

· Communicate with Seller as needed to ensure a smooth property listing process.

· Enter the property into the MLS with all required information.

· K eep the company showing service information up-to-date.

· Use company checklists to ensure that all steps to make a new listing “live” are completed.

· Keep closing “gift” folders and products prepared for closing.

CRM Management

· Regularly review and consolidate duplicate records.

· Correctly categorize past clients and lead sources.

· A ll other duties as assigned by the Company Owner.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person