Real Estate Portfolio Manager

Are you ready to embark on a thrilling career path? We are in search of a Real Estate Portfolio Manager to join our committed team and assume a crucial role in overseeing Avalon Park Group's diverse portfolio of properties in Central Florida. At Avalon Park Group (APG), our mission is to change the way people live, learn, work, and play by fostering healthy, sustainable communities in every aspect.

SUMMARY: The Real Estate Portfolio Manager will oversee all aspects of property management, residential leasing, tenant relations and property maintenance.

DUTIES AND RESPONSIBILITIES:

• Oversees the leasing, property management, and maintenance departments.
• Develops and maintains relationships with team and tenants.
• Holds weekly meetings with direct reports to manage and hold accountable to metrics, improve processes, etc.
• Supports the different operating entities as needed.
• Oversees the implementation of new programs and software, updates, or procedures related to the property management and maintenance departments.
• Oversees collection of income and the management of expenses including tenant receivables and site reports so as to produce the maximum economic benefit for the properties.
• Oversight of tenant buildouts in accordance with lease terms and property standards.
• Directly responsible for the day-to-day management of the commercial properties.
• Oversight of remodeling and renovation projects as necessary including contractor management and coordination.
• Works closely with the Residential Property Manager, the Facilities Manager and Commercial Owners Association to ensure the stability and health of the company’s properties and town center.
• Performs administrative tasks on a timely basis.
• Monitors market trends through publications and customer contact.
• Creates innovative management plans with operating budgets that describe the anticipated operation of properties each year.
• Understands and ensures compliance with all governing regulations, codes, and laws as well as other state and local authorities.
• Understands and oversees the carrying out of all policies by the property management and maintenance teams.
• Remains accountable to the owners, the governing agencies and state.
• Prepares schedules for major and long-term physical improvements including preventive maintenance.
• Prepares plans and provides support for implementation of special administrative projects.
• Provides support to on-site personnel who have the responsibility for the day-to-day operation of properties.
• Knowledge of property maintenance practices and ability to coordinate repairs using a work order system.
• Keeps owners advised of significant operational problems and deviations from the plans for properties in a timely manner.
• Inspects interior/ exterior of buildings, building systems and rentable space.
• Cooperates with municipal and community agencies.
• Maintains good tenant relations by prompt and complete response to tenant problems.
• Prepares reports and responds to requests for information from leadership in a timely manner.
• Prepares initial and follow-up correspondence on all matters relating to properties managed.
• Oversight and responsibility for the maintenance of records.
• Communicates with pertinent department managers on the supporting strategies and needs involving Company strategies.
• Required to travel to other APG properties within Central Florida.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Supervises three employees within two departments
• Indirectly supervises twelve employees within two departments.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or equivalent combination of education and experience
• 7 + years of property management experience a preferred
• Excellent written and verbal communication skills
• Certificates, licenses and registrations required: Fair Housing; Real Estate & CAM Licenses a plus
• Computer skills required: Accounting Property Management Software Systems (Resman a plus) Microsoft Office Suite; Advanced Excel Skills

COMPETENCIES:

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

ManagingPeople - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand, walk, sit, hear, talk, see.
• Frequently required to utilize hand and finger dexterity.
• Frequently required to climb ladders/stairs, lift/push, bend, stoop, twist, reach
• Occasionally required to walk on roof tops, etc.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 7 years

Schedule:

• Monday to Friday

Work Location: In person