The Radiology Clerk is responsible for coordinating and performing a broad range of clerical/patient support functions in the Radiology Department. Performs reception functions, including scheduling, inventory and ordering/stocking of department supplies, collecting and compiling patient data, charge reconciliations, and assembling and organizing medical records. Follows all patient / visitor protocols. Ensures that requests for information and services are accurately responded to, in a timely and appropriate manner, sensitive to the circumstances of the patient's/guest's emotional situation and privacy needs.
- Performs reception functions, including scheduling, inventory and ordering/stocking of department supplies, collecting and compiling patient data, charge reconciliations, and assembling and organizing medical records. Ensures that requests for information and services are accurately responded to, in a timely and appropriate manner, sensitive to the circumstances of the patient's/guest's emotional situation and privacy needs. Ensures Infection Control procedures and HIPAA compliance. Appropriately follows patient/visitor protocols.
- Engages in caring behaviors, taking conscious ownership for work and takes a proactive, deliberate, and thoughtful actions regarding work activities. Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times.
- Effectively uses all applicable computer and office systems/procedures to coordinate documentation, data, and information for the shift to ensure timely communication and smooth operations. Ensures appropriate inventory of supplies and proper functioning of equipment. Ensures the work area is clean, clutter free, and organized.
Required Qualifications:
- High School Diploma or Equivalent
- Must demonstrate customer service skills appropriate to the job
- Must be able to read, write and communicate effectively in English
- Understanding of basic medical terminology
- Hospital Fire and Life Safety Card (Los Angeles City Employees only)
Preferred Qualifications:
- Bilingual skills to communicate effectively with patients and families
- Previous experience in an administrative assistant role
Pay Rate: Min - $16.30 | Max - $22.30