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Form of workGENERAL DESCRIPTION
All employees of Smith System are responsible for abiding by the company's core values of quality, customer satisfaction, results-oriented consistency, and mutual communication and respect. The Quotes Coordinator provides pricing and assists the contract and quotes manager with contracts.
RESPONSIBILITIES
- Provide formal pricing and freight quotes to furniture dealers.
- Review bid packages to ensure specifications are accurate and compatible with requested application of product.
- Proofing/verifying quotes to ensure accuracy prior to sending to clients.
- Maintaining contracts and understanding the rules of each.
- Providing excellent customer service to furniture dealers and end users by phone and email.
- Ability to multi task, meet deadlines and work in a fast paced environment.
- Interacting with different departments to assist customers; including production, sales, accounting, and shipping. We are the corporate/customer service contact for all of Smith Systems dealers.
WORK EXPERIENCE /EDUCATION REQUIREMENTS
- High school diploma or equivalent.
- Some college preferred.
- At least 2 years of pricing or quoting experience is required.
- Experience with furniture is preferred, but not required.
ABILITIES REQUIRED
- Attention to detail and ability to ensure functions are completed.
- Effective verbal and written communication skills are required.
- Intermediate knowledge of MS Word, Excel, and Outlook.
- Ability to draw connection between multiple sources or connect the dots.
