Quality Leader

The Spartanburg operation is a state of the art coffee roasting and pod packaging facility in addition to hosting a full beverage distribution center.  Spartanburg is the largest KDRP manufacturing and distribution location.  The site will operate on the foundational principles of TPM (Total Productive Maintenance); leverage the principles of Lean manufacturing and harness the power of High Performance Teams.  All associates at the Spartanburg site will have accountability to a functional business unit in addition to the full site operation.  The site will run on state of the art enterprise IT and manufacturing execution systems with highly automated processing, packaging, and material movement equipment.

Summary:  

This position is responsible for the tactical leadership of the Quality Management System and Quality Assurance function for the Spartanburg operation.  The Quality Leader is a coach, culture change-leader, subject matter expert, and proponent of a zero-defect, zero-injury culture, proficient in applying established standards and knowledge in a cross-functional high-performing team environment. The Quality Leader will work collaboratively with the EHS and Food Safety leaders to standardize and streamline key continuous improvement processes.

Responsibilities: 

• Create data-driven Quality Control Plans for the testing and evaluation of raw materials, in-process and finished products;
• Develop methods for sampling and testing, analysis and reporting of data and training materials to support these activities
• Develop and maintain training plans in QA. Foster a culture of learning and career development; provide a learning pathway for team members to become highly effective in data analysis, implementation of quality best practices, root cause analysis and analytical problem solving
• Develop site quality leading indicators, and processes to monitor and improve plant quality culture, focusing on behaviors and mindset; develop leadership initiatives to improve and sustain a culture of engagement and learning.
• Support the operations team by creating a culture of quality excellence for ALL Business Units and maintenance teams.  Develop quality control competencies and skills within these functions through standardized processes, training and auditing
• Create data collection, analysis and reporting methods and effective KPIs/metrics to drive improvement at the Business Unit and site level; develop a data-driven approach to finding high-impact improvement projects, and work with operations on scoping and execution
• Provide technical leadership by participating in and leading Process Capability Studies & FMEAs, training team members, facilitating improvement projects, incorporating quality into SOPs, and contributing to the continuous improvement of the TPM framework.  Provide higher-level data analysis support (ANOVA, Regression, DOE).
• Manage the processes for collection, analysis and reporting of performance and product conformance data to support the Business Unit team members and operations leadership
• Develop and continuously improve key QMS processes including CAPA, Document Control, Internal Auditing, Calibration and Control of Instruments, Control of Non-Conforming Material and Product Validation
• Drive a highly effective Corrective and Preventive Action process. Employ the use of efficient and effective root cause analysis tools, and lead/facilitate teams to find and execute sustainable solutions
• Champion the implementation and use of Statistical Process Control to monitor key processes; ensure SPC is applied where necessary, practitioners are trained in both QA and operations, and operators are fully trained to respond appropriately to process deviations
• Facilitate conflict resolution with internal/external stakeholders or leaders via proactive communications and by leading process improvement initiatives.
• Provide leadership for QC specialists and technicians to help direct prioritization and focus on data analysis, reporting, and process improvements
• Act as the point of contact for external, customer and/or third-party quality audits; Reinforce constant vigilance to an “always audit ready” culture; Work with third party auditors to close findings
• Manage the process by which non-conforming material is segregated, controlled, dispositioned and resolved
• Support Corporate Quality reporting through timely data collection and submission
• Assist the QEHS Leader in developing and maintaining the budget, forecasting costs, and conducting regular analyses of financials and quality performance metrics

• Compensation: This is an exempt, salaried position paid on a biweekly cycle. Compensation is flexible and determined by the candidate's experience level. Salary Range -  $91,300- $167,790. Targeted compensation $125,000
• Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement 
• Annual bonus based on performance and eligibility

• 5 years of experience in manufacturing quality
• Bachelor’s Degree required (Engineering or Technical field preferred)
• Experience with Control Charts, ANOVA, DOE and other statistical techniques
• Experience with ISO 9001 or other Quality Management Systems.
• Experience in a fast-paced / highly automated operations environment preferred
• Six Sigma or ASQ certification preferred
• Competency in Microsoft Office Suite and experience with SAP or similar manufacturing data systems
• Ability spend significant time standing on the manufacturing floor with some frequency of computer work

Keurig Dr Pepper (NASDAQ: KDP) is a modern beverage company with a bold vision built to deliver growth and opportunity.  We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

We strive to be anemployer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.  We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. 

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.