Job Summary Statement:
This position will define, maintain, audit quality management systems (QMS), inspect and test standards in support of continual improvements. This role will also provide Quality Engineering support for new product development.
Essential Job Duties and Responsibilities:
Quality Management System
- Responsible for developing, maintaining, and auditing Igloo's Quality Management System (QMS) in accordance with company, national / international standards and customer requirements.
- Develop and update procedures, WI, SOPs, forms, inspection and testing standards to standardize and streamline processes.
- Lead the efforts for customer/third party product, process, and quality system audit.
- Lead the efforts for QMS related corrective and preventive actions.
Manufacturing Support
- Provide Quality Engineering Support to manufacturing 24/7.
- Investigate and conduct root cause analysis, develop action plan, implement corrective actions for major quality excursions and other major manufacturing issues.
New Product Development and New Material Qualification
- Review and control qualification and development activities as it relates to new products, new processes and process changes.
- Work with new product development team to ensure that new product introduction is launched flawlessly with respect to Igloo quality requirements, industry standards and customer quality needs.
- Responsible for conducting and documenting PPAP for the new product development.
Continual Improvement and Data Analysis
- Lead quality improvement projects utilizing Six Sigma tools including poke-yokes, DOE analysis, Time Studies, ROI analysis, FMEA, Control plans, problem solving, MSA, and 8D etc.
- Drives process improvement using quality tools and quality management systems to identify improvement needs.
- Works with a cross functional team to drive execution of key quality initiatives.
- Participate in product review and drive product improvement through working with Engineering, Manufacturing and Marketing.
- Drive improvements for inspection, testing methods and equipment.
- Review and analyze statistical data to identify opportunity for improvements.
Hands-on Quality Testing
- Perform product inspection and testing as assigned to support the needs from engineering, manufacturing and marketing.
- Develop testing plan and technical reports summarizing investigations, qualifications, and experiments as required.
Field Returns and Warranty Support
- Provide engineering support for field returns, communicate routinely with Internal functions and external customer representative on QA related matters.
Training
- Mentor Quality Champions in quality principles.
- Lead efforts for quality management system training.
Minimum Requirements and Qualifications:
- Education: Bachelor's Degree in Engineering (Mechanical or Industrial or related).
- Experience: Minimum five (5) years in manufacturing/quality environment.
- English language skills: Able to read, write, speak and comprehend English.
- Math skills: Able to add, subtract, multiply and divide.
- Physical Demands: Manufacturing and office environment.
- Work environment: Warehouse is hot and humid in summer months, cold in winter months.
Preferred Qualifications:
- Working Knowledge of Six Sigma Processes.
- ISO 9001 experience in auditing and implementing.
- Supplier Quality Background.
- Lean Manufacturing experience.
Key Competencies:
Analytical, Design, Problem Solving, Project Management, Technical Skills, Interpersonal & Interpersonal Skills, Change, Management, Leadership, Judgment and Planning/Organizing.
Responsibility Metrics:
Reduction of DPPU.
We are passionate about building together an inclusive and equitable working environment, that respects individual strengths, views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Employment Type: FULL_TIME