Quality Engineer

Direct Responsibilities:

• Develops, modifies, applies and maintains quality standards and evaluation methods for products and processes.
• Interpret and comply with quality assurance standards.
• Oversee the implementation and ensure efficiency of inspection and quality systems.
• Interface with other departments to address and resolve "day to day" issues.
• Perform root cause analysis in a team environment and facilitate corrective measures.
• Monitor and maintain layered process and component audits.
• Identify and collect data to measure cost of quality and provide the basis for continuous improvement.
• Contribute to the Management Review process through data analysis, metrics, reports and charts. Gather and organize statistical quality data, inspect data to detect areas for improvement.
• Develop and execute QA training programs across all functional areas.
• Provide quality project support as needed.
• Responsible to maintain the external field Quality Alert program. Analyze customer grievances and determine root cause and corrective actions.
• Contribute to the continuous improvement of the Quality Management System.
• Perform cabinet performance, material, parts, hardware testing as needed per established protocols.
• Ability to work with basic inspection and testing equipment (Calipers, Micrometers, Pin gauges, load cell, joint strength tester, etc.).
• Preparing and implementing quality assurance policies and procedures.
• Detect coaching needs and take actions in accordance with these in order to ensure compliance with quality standards.
• Conduct activities and projects assigned by the Quality Manager.
• Support the company quality policy and quality objectives.

Requirements

• Self motivated with strong interpersonal and cross functional skills.
• Teamwork: Must be work well with people at all levels of the organization.
• Mathematical aptitude and experience with Excel Spreadsheets.
• Strong customer service bias.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally lift or move material or finished goods and supplies, up to 40 lbs. or more.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.