Role description:
The Quality Control Supervisor is responsible for supervising the quality functions and personnel to ensure compliance with customer requirements and company specifications.
Responsibilities:
- Assist and serve as back-up to the Quality Control Manager as directed
- Interpret quality specifications and communicate to all applicable departments
- Maintain all pertinent records to adequately monitor quality performance and standards
- Review customer complaints with plant department to ensure corrective action measures are applied to prevent reoccurrence
- Supervise ware audits and report findings along with recommended corrective action plans.
- Interact with customers and customer service representative to solve problems and foster strong customer relations
- Oversee quality lab equipment calibrations and maintenance
- Manage lab supply inventory and ordering
- Manage the measuring of glass containers and provide reports
- Perform activities necessary for the effective management of the quality department by training and developing unionized workforce
- Establish and maintain a safe, sustainable, and healthy work environment
Minimum skills / qualifications:
- High School Diploma or equivalent
- Three years of experience in manufacturing quality
- Must be able to handle multiple tasks in a team-based environment
- Must have excellent presentation, interpersonal, and communication skills to interact effectively with management and outside customers
- Must have excellent problem-solving, planning, and organizational skills
- Must be proficient with Microsoft Office Suite
Preferred skills / qualifications:
- Undergraduate degree in math, engineering, or a related discipline
- Two years of experience leading in a manufacturing environment
- Prior experience working with SAP ERP
- Prior experience working with a quality management system
- Prior experience working in the glass container manufacturing environment Lean Six Sigma Green Belt Certification
About Ardagh Group
Ardagh Group is a global leader in metal and glass packaging solutions, producing packaging for the world’s leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then we have grown rapidly to a team of more than 16,000 people with revenues of almost $7 billion. Today we have a presence across Europe and the Americas.
- Did you know that Ardagh produce many of the beverage cans and bottles you drink your favorite beverages from?
- Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality?
- Did you know we produce more than 160 million containers per day?
Ardagh is passionate about sustainability and have a reputation for innovation. We push the boundaries of what’s possible, pioneering new production methods, new design techniques and new ways to recycle and save energy.
Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people.
We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated.
Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you’ll enjoy the journey!
Ardagh Group is an Equal Employment Opportunity (EEO)/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Job Type: Full-time
Pay: $83,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- On call
- Weekends as needed
Experience:
- Quality control: 2 years (Preferred)
Work Location: In person