Quality Control Manager

For 50 years, Dexstar Wheel has produced some of the highest quality American-made steel wheels for the marine, RV, utility, enclosed trailer, and manufactured housing industries. Quality, strength, and durability are our mission, and our team of American workers is dedicated to consistently providing wheels that set the standard for the entire industry. Dexstar Wheel is the leading domestic steel wheel manufacturer and the largest steel wheel supplier to American trailer manufacturers and the RV industry. We are owned by American Kenda Rubber, which is located in Reynoldsburg, OH.

We are seeking a Quality Control Manger to join our team! The Quality Control Manager plans, directs, coordinates, and controls activities of associates engaged in Quality Control. This position is responsible for reviewing and approving incoming and outgoing products for conformity to internal and customer specifications. The QC Manager will develop, implement, train, and audit company procedures, including quality assurance, management procurement and warehouse. The QC Manager works to improve customer satisfaction through overall better product quality and the accompanying operations in manufacturing.

Essential Duties and Responsibilities:

• Conduct pre-shift meetings with Quality Assurance team about Safety, Quality, and Productivity
• Overseeing quality assurance and control throughout the company
• Responsible for calibration of quality equipment in the plant
• Inspects and audits for internal compliance with established procedures, such as inventory controls, customer quality assurance programs, production methods and processes
• Writes, revises and verifies quality standards, operating procedures, product specifications and test procedures for approval
• Maintains procedures and control copies of quality related documents
• Maintains the Return Material Authorization system
• Inspects outgoing material prior to shipment
• Identify and correct product or process areas of concern
• Lead QA test team towards continuous improvements and drive down cost of quality
• Directs QA test team engaged in section and testing activities to ensure product quality meets customer expectations
• Plays active role with sales, engineering and operations throughout the concept to manufacturing cycle to maintain optimal product quality
• Ensure PPE expectations are being met/followed daily by all Quality team members
• Supervision of associates to include training and development, communication and enforcement of company policies and procedures, performance coaching and evaluation; create and issue written documentation of employee performance issues and attendance issues.
• Schedule and assign employees to appropriate tasks to achieve daily department Safety, Quality, and Production goals
• Record/Maintain all quality data on a daily basis
• Investigate customer complaints related to quality and efficiency and resolve on a daily basis
• Manage quality associates assigned to department and backfill when needed to ensure quality goals are met.
• Perform other miscellaneous jobs as assigned
• At least 51% or more of their time is spent actively managing employees and participating in management meetings

Knowledge, Skills, and Abilities Required:

• Excellent active listening, verbal, and written communication skills
• Excellent time management skills with a proven ability to meet deadlines
• Ability to multi-task, work well under pressure, and problem-solve
• Strong supervisory and leadership skills
• Ability to motivate team to meet objectives
• Ability to prioritize tasks and delegate when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Thorough understanding of Quality Control policies and procedures
• Proficient with Microsoft Office Suite or related software

Education and/or Work Experience Requirements:

• Bachelor’s degree in Quality, Engineering, Industrial Management, or related field is required
• At least two years experience in a manufacturing environment setting up/operating/trouble shooting calibration equipment
• At least five years of related work experience in Quality Management is highly preferred
• Experience with ISO Quality & Management Systems is required

Working Condition and Physical Requirements:

• Work is normally performed in a manufacturing plant environment
• Prolonged periods of standing, walking through facility, sitting and desk work
• Must be able to access and navigate each department in the facility

Benefits:

• Competitive Pay
• Paid Holidays, Vacation & Sick Time
• 401k with company match
• Medical, Dental, and Vision Benefits
• Life, Accident, and Critical Care Insurance
• Voluntary Short and Long-Term Disability Benefits
• Employee purchase pricing on auto, power sport, and bicycle tires.

Equal Opportunity Employer (EOE)