Quality Assurance Specialist Ii

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Your role at Clorox:
The Quality Specialist in the Global Quality Assurance Department is involved in planning, coordinating, monitoring, and performing functions related to Quality Assurance. The role supports both the Quality function and overall operations by applying basic quality principles to small/medium projects and tasks. Responsibilities include collecting and crafting quality reports, handling data requests in systems like SAP/Intelex/Master Control, and performing basic system maintenance. The position also involves providing support in Quality Ops and Lab in the specialist's area of expertise, offering training in functional areas, and effectively presenting technical information to non-technical audiences, both orally and in writing.
In this role, you will:
Quality Assurance

• Coordinate the activities of the document control unit to ensure documents are maintained according to cGMP and Quality Standards.
• Execute corresponding procedures to ensure storage of controlled documents in all applicable systems. Ensure documents follow appropriate approval and retention policies.
• Manage document review cycles and coordinate updates with process owners.
• Oversee Quality related controlled documents including interfaces with Business Management System (such as Master Control, esynergy, Workday, My learning, Intelex, PLM, SharePoint, etc.). This role is the gatekeeper for ensuring all controlled Quality related documents are reviewed and approved prior to implementation.
• Responsible to create, review, approve and or release CGMP documents prior to implementation. Support document formatting and reviews following good documentation practices and document change control procedures.
• Performs as system Administrator for all Intelex modules, Master Control and assures that the modules are current, effective, and meeting the expectations of the business needs and FDA requirement.
• Maintains appropriate retention and review frequencies for Standards and procedures.
• Conduct day to day quality documentation processing in support of ongoing operations not limited to complaints, OOS's, LIR's CAPA, NCR's, SOP's, forms, specification, label review/approval, product release, international requests, complaint handling, supplier/material approval, change management and audits/regulatory inspections.
• Execute and provide guidance to the team and stakeholders on quality processes not limited to investigation, ensuring root cause analysis is performed.
• Help to inform final disposition decision on all non-conformances (Deviations, variance, OOS, complaints. Provide support to other departments as needed. FDA /Audit readiness and mock recall.

Training

• Oversee QMS and quality training programs.
• Schedule and input training material into systems used.
• Assign role-based training curriculum, track training completion and report out metrics and results to QALT and other stakeholders.
• Maintain GQA role mapping which is used for the quality manager's team skills assessment. Provide Good Documentation training (GDT), and technical writing training as needed to key stakeholders.
• Collaborate on best training practices with other Industry leaders, site training leaders, etc. Provide training to key stakeholders on Intelex, Master Control, SAP as required and collaborate on best practices with internal and external partners.
• Support T&Q Site training pillar owners.

Inventory Management and support

• Execute and support day to day tasks for Quality release of labels, bulk, and FG. Receive, organize, compare/release to approve proofs/specification. Assist with Certificate of Analysis Qualification Program.
• Metrics - Develop and Track QA training curriculum and qualification maintenance status. Develop and Track KPI's. Communicate status and gaps to management on a routine basic.
• Provide QLT and direct managers recommendations on gap resolutions and systemic improvements.

Continuous Improvement

• Monitor health of programs (Intelex , Master Control, Workday etc.) and identify opportunities and synergies to drive increased efficiency.
• Participates on internal and external process improvements that can be implemented to identify gaps, resolve issues, improve efficiency, reduce costs, and improve flow to ensure that quality is built into the products and processes.
• Leads small and medium size Quality projects and/or participates on project teams as the functional expert.

What we look for:
Years and Type of Experience:

• 5+ years food quality experience preferred

Skills and Abilities:

• Knowledge of SAP / eQMS (Intelex/Master Control) knowledge a plus
• Knowledge of Microsoft applications - MS Windows, MS Office applications), database management, Adobe Acrobat Professional, SharePoint, & Outlook preferred
• Ability to work with limited supervision
• Basic knowledge of Quality systems is desired
• Strong written and verbal business communication skills
• Ability to travel <25% of the time
• Well-developed interpersonal skills, including the ability to manage and respond to a variety of situations in a friendly, timely and collaborative manner.
• Ability to multi-task several initiatives simultaneously while adhering to aggressive timelines.
• Exceptional organizational skills, time management and keen attention to detail.

Education Level/Degree:

• Bachelors degree or a combination of education/industry experience indicating an ability to successfully perform the essential functions of the position.

Workplace type:
Onsite
We seek out and celebrate diverse backgrounds and experiences. We're looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.
At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiativeshere.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $25.82 - $44.95
-Zone B: $23.65 - $41.20
-Zone C: $21.54 - $37.45
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.