Job Description
Location: On-site in Blue Bell, PA.
Shift: Monday-Friday 9am-2pm.
Our client, located in Blue Bell, PA is a full service inbound and outbound contact center. They provide Insurance - Enrollment, Retention, Licensed Agents, Healthcare, Financial Services, Banking, Real Estate, Legal, Pharmaceutical, and Government services. The client is looking for amazing workers to fill the important role as a Quality Assurance Specialist paying $18.50 an hour.
Job Responsibilities:
- Monitor and listen to outbound and inbound calls made by agents.
- Motivate and encourage agents through communication and feedback.
- Give Regular and consistent feedback to both agents and management.
- Follow a checklist and provide detailed information to supervisors for review.
- High school diploma.
- Previous experience in a call center in a lead, manager, or quality specialist roles.
- Excellent time management.
- Excel in problem-solving.
- Well versed at written and verbal communication.
- Ability to work as part of a team.
- Be accessible and approachable.
- Knowledge of quality standards.
- Ability to stay focused.
- Knowledge of Salesforce would be a bonus.
Benefits and Perks:
- Weekly paychecks.
- Temp-to-hire opportunity.
- Benefits from day one - Medical, dental and vision, including Telemedicine!
- Part time position starting at 25 hours a week; opportunity to grow into 40 hours a week.
- Pay: $18.50 an hour. Long term Opportunity.
If you have the above experience and are immediately available, please APPLY NOW and include your resume for consideration!
Opportunity is everything.
Integrity Staffing Solutions is an Equal Opportunity Employer:
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About Integrity Staffing Solutions:
We're passionate about connecting great talent with great companies across the country. Whether you're looking for a full-time job or a part-time gig, you've come to the right place. We value the differences in others and understand how inclusion and diversity power the workforce of today. Let us become your Opportunity Engine. Why do all the work finding a job, when we do it for you. Not only do we get you in front of the best jobs in the market - we get you hired and keep you working. Why not start your journey with us today?