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Form of workJob Summary
The QA Program Coordinator will support the QA Manager and other Workforce Services staff in providing quality services to our growing Teams. The candidate will monitor client databases, provide case audits, assist with monthly and quarterly reporting to our funders, monitor and provide staff training, assist with the development of best practice protocols and assist with CARF and HCBS compliance, among others.
Working Hours: Monday through Friday standard daytime office hours, with occasional nights and weekends.
Office Location:
Hybrid of remote and in-person as needed at one of our office locations in Augusta, Lewiston, or Portland, Maine. Candidate should be comfortable and have experience with a hybrid environment that requires travel across southern, coastal, and central Maine.
Preferred Qualifications:
- BA/BS in business, human services, human relations, or related fields.
- 2+ years of experience in workforce development or related fields.
In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:
- Medical, Dental, Life, and Vision insurance offered
- 403(b) retirement plan with employer match
- Paid Short & Long Term Disability
- Generous Paid Time Off Plan
- Paid Holidays
- 30% Employee discount at Goodwill stores in ME, NH & VT
- Valuable job training with growth potential
- Discount on personal cell phone plans
- Local community discounts
