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Quality Assurance Manager
Glendale Heights, IL & Elk Grove Village, IL
Permanent. Onsite, Full Benefits
We are seeking a seasoned Quality Assurance Manager for our Glendale Heights and Elk Grove Village, IL facility. This position is responsible for leading the development, implementation, and enforcement of Quality Systems and Food Safety fundamentals. The incumbent will also oversee and enforce FDA and USDA Regulatory Requirements which includes HACCP/HARPC, GMP, and SSOPs
What you are going to be doing…
What you need to have…
Glendale Heights, IL & Elk Grove Village, IL
Permanent. Onsite, Full Benefits
We are seeking a seasoned Quality Assurance Manager for our Glendale Heights and Elk Grove Village, IL facility. This position is responsible for leading the development, implementation, and enforcement of Quality Systems and Food Safety fundamentals. The incumbent will also oversee and enforce FDA and USDA Regulatory Requirements which includes HACCP/HARPC, GMP, and SSOPs
What you are going to be doing…
- Responsible for over-seeing Quality Assurance programs & systems for all manufacturing areas which may include meat, bakery, sauce, hummus, and falafel.
- Leadership responsibilities including staffing, training, and scheduling quality team.
- Lead all activities for HACCP/Food Safety Team that develops, implements, and verifies HACCP/Food Safety plans that comply with all USDA/FSIS, FDA, & Customer Requirements.
- Manage and verify HACCP programs and all supporting pre-requisite programs such as GMPs, USDA-SSOPs, Allergen Control, Foreign Material, Receiving and Shipping Inspection, Food Safety and Quality Training, Sanitation etc. on a minimum annual basis or as necessary based equipment or process changes.
- Oversee, develop, and maintain environmental testing program that comply with USDA/FSIS and Customer requirements and aggressively promote food safety.
- Communicate quality metrics and inspection results in the form of a KPI report to Corporate QA, plant management team, key personnel, contractors, customers, and other company leadership as required.
- Develop and maintain quality management SOPs policies, and in-process product quality evaluations and related systems (HACCP, SSOP, GMP, etc) to assure product quality that meets customer expectations.
- Responsible for expense management and control (Landlord), including labor, service, supplies to accurately display the “Cost of Quality” utilizing Continuous Improvement techniques.
- Provide plant leadership for all local, state, customer, third party, and federal audits and inspections; including the preparation and maintenance of SQF Quality and Food Safety programs.
- Conduct internal and external audits including vendors and storage facilities on a frequency necessary to maintain food safe conditions and product quality expectations.
- Investigate and address Customer complaints; develop action plan to mitigate future issues and track issues.
- Conduct root cause analyses and implement corrective actions on internal process failures and complaints utilizing KPI data and other effective investigation strategies. Ensure accurate documentation and report all food safety/quality issues.
- Lead/participate in projects or activities that modify or improve quality, food safety, efficiency and regulatory compliance.
- Implement/Maintain Process Verification System to ensure optimum level of QA involvement in plant operations; Develop SOPs to assist Production with efficiencies and optimize processes.
- Manage USDA Export process to compliance with all Customs and regulations.
- Develop and implement procedures to test raw materials, work in progress, and finished product.
- Collaborates cross-functionally with Sales, Purchasing, Customer Service, Operations and R&D Departments in the areas of quality program management, commissioning projects, inspection coordination and auditing/testing requirements.
- Works closely with Engineering, Maintenance Team and Plant Management to improve efficiencies and collaborates to identify, research, and resolve automation and equipment issues including sanitary design principles
What you need to have…
- B.S. degree in Food Science, Microbiology/Biology, Chemistry, Public Health Studies or technical discipline.
- 5+ years related experience in a food manufacturing environment or equivalent combination of education and experience.
- 3+ years leadership experience.
- SQF Practitioner Certification preferred.
- Food safety, quality, and regulatory requirements including HACCP, GMP, SSOP, USDA, FDA and SQF.
- Problem solving: Identifies and resolves issues in a timely manner and gathers and analyzes information skillfully; makes recommendations and follows through to completion.
- Strong written and oral communication.
- Planning/organization: Prioritizes and plans work activities, uses time efficiently and develops realistic action plans; displays common sense.
