Quality Assurance Inspector

Reports To: Quality Manager
Direct Reports: None
FLSA Status: Non-exempt (Eligible for OT)
Employment Type: Full time
Position Overview: To complete various inspection and verification related tasks, such as: conducting audits, investigations, inspection, and filing reports related to the tasks. The goal is to identify, investigate, and inform.
Essential Job Functions:

• Perform Quality Assurance inspections at various stages of the production process. Includes verifying incoming work bundles, visual quality inspections on finished garments and verifying special labeling and packaging requests.
• Take leadership and responsibility for determining compliance exceptions based on experience, product knowledge, and historical information.
• Reject work that does not meet NSA quality standards.
• Notify Manufacturing Manager, TSS Manager, or appropriate TSS Supervisor of any non-conformances found with regard to quality, workmanship, and measurements.
• Work collaboratively with Quality Manager, Manufacturing Manager, Product Managers, and other key operations and sales personnel to effectively investigate, process and administer to product returns and documented customer complaints (RGA's).
• Work alongside the Lead Auditor and department managers to conduct internal department audits and identify areas for improvement within the establishment.
• Generate and submit the appropriate forms and reports to effectively communicate and document improvement needs detected during investigations, inspections, and audits.
• Have open communication with the Quality Manager regarding problems, issues, and non-conformances found.
• Offer new ideas (OFI's) based on your textile education and/or previous work experience.
• Other tasks, as needed and determined by the Quality Manager, to promote awareness, improvement, and organization.

Non-Essential Job Functions:

• May be reassigned to assist other departments.

Training: Provided on the job and supplemented with external seminars and/or classes.
Qualifications:
Education & Certifications: High school diploma or GED is preferred.
Experience: Three years of work in a manufacturing facility (similar in size and scope to NSA) preferred.
Skills:

• Detail-oriented person with strong personal skills.
• Possessing excellent English language and writing proficiency.
• An ability to detect and report non-conformances.
• Proficient computer, Microsoft Word, Microsoft Excel, and Microsoft Outlook skills.

Key Competencies:
Attitude

• Consistently projecting a professional image
• Approaching problems in a way that turns them into opportunities
• Maintaining a positive outlook on a consistent basis
• Persisting, refusing to give up on important issues

Initiative

• Recognizing and seizing opportunities
• Doing more than job requires
• Dependability, with regard to attendance

Achievement Orientation

• Setting challenging goals and measuring results
• Finding betters ways to do things (OFI process)

Analytical Thinking

• Setting priorities
• Thinking logically, analyzing situations systematically
• Anticipating obstacles

Self Confidence

• Presenting self assertively and confidently
• Stating position clearly, respectfully, and confidently in conflicts
• Taking responsibility for and learning from mistakes

Teamwork and Collaboration

• Soliciting input of others and involving them
• Working collaboratively with supervisor and peers
• Treating everyone equally and with the same level of respect and professionalism

Physical Requirements: Standing and/or walking for long periods of time; lifting up to 35 lbs.
Working Conditions: Fast paced; high demand
EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.