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Form of workJob Description
Description
Duties and Responsibilities:
Skills, Knowledge and Expertise
This position is responsible for ensuring that a company’s products and processes meet established quality standards by identifying needed process improvements, developing corrective measures, and implementing quality control systems. Assists Quality Assurance efforts for Product Operations with emphasis on identification and solution of Supplier process, material or labor problems that could compromise supply chain commitments.
Duties and Responsibilities:
- Ensures quality controls are in place and functioning in the areas of processes, purchased material, and final product quality to maintain acceptable COPQ levels
- Develops and implements quality standards and process control systems
- Assists / supports the selection of potential Suppliers and on-board training of new Suppliers
- Work with Engineering (Design and Manufacturing Engineers) team to define process parameters and criteria to ensure supplier process capability is effective to meet product and process requirements
- Carry out supplier validation audits, with supplier support and supplier advanced product quality planning (APQP).
- Work directly with supplier to facilitate root cause analysis and corrective action plans of supplier quality issues
- Perform Quality System Reviews for the internal plants and suppliers globally
- Investigates and troubleshoots product or production issues
- Utilize Lean methodology to implement and sustain process improvements
- Ensure high level of supplier performance through auditing, scorecards and other maintenance activities
- Assure communication of customer issues are received and addressed by Suppliers
- Supports application, maintenance and continuous improvement of the Business Management System (BMS)
- Initiates corrective action and/or process improvements as needed.
- Promotes safe working conditions and practices
- Performs other related duties as assigned by management.
Skills, Knowledge and Expertise
Qualifications:
- Computer skills required: ERP Software; Microsoft Office
- Firm commitment to excellence and high standards
- Proven excellence in teambuilding and leadership skills; able to enhance team productivity and standards of work produced
- Excellent verbal and written communications skills including ability to listen attentively and to communicate information clearly and effectively
- Interpersonal influence; able to collaborate and work closely with other departments and leadership
- Basic ability to read and understand manufacturing drawings
- Excellent problem solving, process analysis, and improving business practice skills
- Outstanding time-management skills with proven ability to manage multiple projects at a time while meeting deadlines
- Good judgement skills with the ability to make timely and sound decisions
- Detail oriented and highly organized with the ability to prioritize duties and responsibilities
- Self-motivated, resourceful and adaptable; able to work independently within team focused environment
- Must possess a strong personal desire for improvement and the desire to motivate others to be better tomorrow than they are today
- Proficient with Microsoft Office 365 software; Epicor experience preferred
Education: Bachelor's Degree (BA) from four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience.
