Quality Assurance Analyst (Hybrid)

Great company. Great people. Great opportunities.
As a Quality Assurance Analyst - Customer Digital Technology at United Rentals, you will deliver key strategic objectives across the company website, mobile app and automated notifications. You will bring a meticulous, organized and methodical approach to ensure secure, accurate and consistent user experiences. You will have the opportunity to work with world-class vendors and software providers, where technical enthusiasm and creative solutions meet to have tangible impact in the real world.
If you would enjoy the chance to make your mark with the world's largest equipment rental provider, consider a future with United Rentals. We'll provide the tools, the technology and the support you need to do the job right. You will also be supported by a strong management team that will help you achieve your goals.
**This role will be based in Kansas City, MO with a hybrid schedule: (Tu, W, Thu in office; M & F remote)
**This role may be contract-to-hire or direct
Additional duties include the following:

• Collaborate with teams to analyze requirements, create and execute test cases, report and track quality issues.
  
  • Work with the product team and other IT groups to thoroughly understand the product, workflow and requirements.
  • Assist in gathering and documenting software requirements and specifications.
  • Plan and execute testing of software to confirm quality and compliance to requirements and specifications.
  • Create Acceptance Criteria for such tests but go beyond what is the minimum needed to pass and ensure software produced meets user expectations holistically.
  • Execute not just UX but also API testing as needed, typically done via web service calls.
  • Perform tests to improve quality of software promoted through different stages of development to catch quality issues early.
  • Define and execute regression test plans for product release.
  • Review and respond to situations that users might face and assist in problem analysis and resolution.
  • Create and track user complaints, bugs and nonconformance through records and tracking systems.
  • Actively participate in root cause analysis across system call chains and corrective actions.
  • Participate actively in Agile ceremonies and in technical meetings.
  • Research and follow latest security and software trends; perform best-practice research to support team goals.
  • Responsible for other tasks related to assigned systems.

Job Requirements:

• Bachelor's Degree in Science, Technology, Engineering or Mathematics preferred or equivalent compelling industry experience
• 3+ years of software testing experience, preferably web applications or mobile apps
• Demonstrate a strong willingness to identify, research, and resolve problems
• Possess strong knowledge of Quality Assurance terminology, methods, and tools
• Excellent analytical and decision-making skills
• Possess strong general computer, mobile and web application competence
• Good understanding of web services and how to use tools like Postman
• Demonstrate knowledge of testing, version control and defect management practices
• Balance a self-motivated, independent work ethic with intense cross-functional collaboration needed to drive project success
• Display strong oral and written communication skills and ability to work in a team

Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Learn more about our full US benefit offerings here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.