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Form of workJob Description
Who are we? Chemical Guys is more than a brand. It's a lifestyle with a worldwide following driven by adventure, a passion for shine, and a love for the road ahead. We welcome Any and All who share this passion to become part of our family!Chemical Guys has become a true omnichannel leader in the automotive appearance industry with a massive social media following and product distribution around the world. But this is still just the beginning. We want to win in the long run, drive innovation, and refine the industry while having fun along with you. So, grab a wash mitt, and some soap, put that great smile on your face, and don't look back its going to be an unforgettable ride!
The QA Documentation Specialist is responsible for developing, implementing, and maintaining end-to-end Quality Assurance document systems at Chemical Guys. We manufacture our auto-detailing chemicals right here in Carson, CA and this is a great opportunity to grow and work alongside our both our quality (QA/QC) and manufacturing teams.
What's in it for you?
- $$21 -$30 an hour, $43,680 - $62,400 annually
- 1st Shift: 6:00 AM to 2:30 PM
- Paid Time Off: 9 personal days & 5 sick days
- Low-cost health insurance: Medical, Dental, Vision, Life, & FSA
- 401k + matching
- Company events & happy hours
- Chemical Guys product discount
- Plus more!
What will you need?
- Prior experience working in a regulated industry or manufacturing environment
- Prior experience & knowledge in writing, developing, and implementing SOPs
- Bachelors degree and/or Specialty in Technical Writing, preferred
- Interest in the development of processes & documentation supporting a fast-
- paced manufacturing & production environment
- Ability to prioritize & pivot daily activities driven by production urgency
- Strong written & verbal communication skills in English
- Proficiency in Spanish is a plus
- Passion for Quality
- Applicants must live within a 20-mile radius of Carson, CA 90745
What you will do?
- Write, review, and implement the company-wide deployment of a Quality
- Assurance Documentation Program (QADP) QADP includes but is not limited to: Standard Operating Procedures (SOPs), Work Instructions, Forms, Job Aids, & Process Flows Catalog & maintain all Chemical Guys Manufacturing & Quality documentation
- Collaborate with cross-functional teams to identify areas of opportunity to develop necessary documentation, practices, and processes
- Train all cross-functional teams during implementation of new procedures & practices
- Perform & document product evaluations for conformance to requirements
- Initiate & manage product non-conformances including but not limited to receiving & inspection, in-line & finished production, and customer rejects/returns
- Oversee the documentation of the Corrective Action Preventative Action (CAPA) lifecycle from initiation of root cause investigations through implementation of corrective actions
- Assist production, warehouse, and quality personnel as required
- Perform timely escalations with strong communication skills across all levels of organization
First Year Deliverables (What to Expect)
- 3 months: Formalizing a company-wide documentation management system,
while prioritizing SOP development including forms, job aids, work instructions,
and process flows for manufacturing site (Carson MFG).
- 6 months: Cross-train as a Quality Control Inspector to assist with receiving &
inspections, and MFG QC Line checks. Coordinate the initiation of all Carson
MFG NCRs and assist the Quality Supervisor in performing CAPA investigations
when necessary.
- 12 months: Assist the Quality Supervisor in routinely maintaining and upkeeping
the Quality Dashboards and KPIs with minimal oversight. Identify & implement
Quality Continuous Improvement initiatives supporting business needs.
