Workforce Management jobs in New York, NY

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SR. MANAGER WORKFORCE EXPERIENCE MANAGEMENT

Make and take market in the WXM space by identifying and researching opportunities in new and existing markets.. Develop a growth strategy focused both on financial gain and customer satisfaction.. Develop and manage internal and...

CompanyYork State Department Of Labor
AddressNew York, NY
CategoryEngineering/Architecture/scientific
Date Posted 2 months ago See detail

Sr. Manager Workforce Experience Management

York State Department Of Labor

New York, NY

Make and take market in the WXM space by identifying and researching opportunities in new and existing markets.. Develop a growth strategy focused both on financial gain and customer satisfaction.. Develop and manage internal and...

Sr. Manager Workforce Experience Management

York State Department Of Labor

New York, NY

Make and take market in the WXM space by identifying and researching opportunities in new and existing markets.. Develop a growth strategy focused both on financial gain and customer satisfaction.. Develop and manage internal and...

Senior Manager, Workforce Planning

Wonder Jobs

New York, NY

$157,500 a year

Develop and implement staffing strategies to meet operational demands and maintain exceptional customer service standards. Analyze historical data and current trends to forecast labor needs accurately. Utilize workforce management...

Senior Manager, CX Workforce Management

Headway

New York, NY

Build short- and long-term forecasts that accurately predict contact arrival patterns (email/chat/phone), headcount needs, and operational costs. Update forecast with actual results, adjusting based on current trends, goals, staff...