Technical Support Representative jobs in Chicago, IL

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TECHNICAL SUPPORT REPRESENTATIVE - HOUSTON, UNITED STATES - AFFINITIV

Provide 1st level support for clients, troubleshoot and resolve issues with company software. Receive inbound phone calls and accurately log all call conversations in Zendesk in a timely manner. Work closely with Tier 2 technician...

Company	Affinitiv
Address	United States
Category	Information Technology
Date Posted	a week ago See detail

Technical Support Representative - Houston, United States - Affinitiv

Affinitiv

United States

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Technical Support Representative

Jonel Engineering

Remote

From $55,000 a year

Extraordinary work ethic. High sense of urgency and is committed to working as efficiently and effectively as possible. Integrity and humility. Ability to contribute to the team in a significant way. A consistent and positive can-...

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Technical Support Representative

Dozuki

Remote

$40.9K - $51.7K a year

Act as the first point of contact on the customer journey, supporting customers through Zendesk tickets and over the phone as needed. Consult and guide customers through diagnostic and troubleshooting processes, to determine steps...

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Technical Support Representative - Tier 1

Granicus

Remote - Oregon, United States

Respond to customer inquiries via phone, email, or chat to provide technical assistance and support for Granicus applications.. Resolve customer inquiries by utilizing troubleshooting techniques, providing guidance and instructio...

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Technical Support Representative, NoveList

Ebsco Information Services

Remote - Massachusetts, United States

Address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.. Provide technical information support for sales, marketing, and product management. Contribute to in...

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Spanish/English Technical Support Representative

Blogic Systems

Remote

$15.50 - $20.50 an hour

8 hour shift....

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Technical Support Representative Level II

Health Ipass

Remote

$60,000 - $70,000 a year

Manages complex inbound and outbound requests; selects and explains the best solution to solve Technical Support inquiries. Use critical thinking skills and work with internal and external resources to analyze data and determine r...

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Technical Support Representative 100% Remote

Arsenault

Chicago, IL

Deliver service and support to end-users using and operating PSMs VOIP phone software, via remote connection or over the Internet. Interact with customers to provide and process information in response to inquiries, concerns, and...

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Technical Support Representative III

Supportninja

Remote

$19 an hour

Provide advanced Technical Support to customers who are experiencing complex technical issues with their products or services while delivering excellent customer service Identify and troubleshoot advanced technical problems, and p...

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Technical Support Representative

Coverttrack

Remote

$22 - $25 an hour

Deliver excellent customer service and support to end-users Handle customer Technical Support cases through phone, chat, and email submission Technically proficient and skilled in the creation and handling of Tier I and II product...

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Administrative and Technical Support Specialist

Amentum

Mississippi, United States

The AA should have the expertise and qualifications to accomplish moderately complex administrative tasks with minimal guidance and assistance. Preferred: Intermediate to high proficiency in Microsoft applications, partic...

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Customer Support Representative New

Grundfos Holding A/S

Lenexa, KS

$43.6K - $55.2K a year

Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...

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Administrative and Technical Support Specialist

Amentum

Colorado, United States

Records and file management. Employee in- and out-processing. Assist in managing DOD, DSS, and local office policies and programs. Support the field office chief in scheduling. Correspondence drafting and routing. Travel planning...

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Technical Support / Customer Service Representative

Webhelp

United States

$27.6K - $34.9K a year

Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...

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Technical Customer Support Representative

Restream

Remote

$44.7K - $56.6K a year

Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media Resolve customer issues by developing expertise in relevant product areas and utilizing your basic programming know...

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Residential Support Representative 1

Allegion

Kansas, United States

Provide positive customer experiences to help troubleshoot basic technical problems. Primary support will be through phone calls, but could include email, instant messaging, or other communication methods Represent the organizatio...

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Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

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Representative I, Client Support

Cvs Health

Texas, United States

You will also be responsible for timely follow up on requests to ensure resolution as well as ensuring complete tracking of client contact in database to build contact history, identify trends, facilitate relationship building and...

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Gaco - Field Technical Representative - Northeast

Holcim

United States

The training licensed roofing contractors in the proper application techniques for all ACS/Gaco roofing, and waterproofing products;. Performing technical inspections of commercial roofing and waterproofing applications for no-dol...

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Machine Technical Service Representative

Caterpillar

Rhode Island, United States

Drive and support Dealer Product Problem Management process; including in proactively identifying and resolving complex technical product issues, failure analysis, identifying interim technical solutions, communicating with engin...

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