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CUSTOMER SUCCESS MANAGER, MID-MARKET
Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...
| Company | Muck Rack |
|---|---|
| Address | United States |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | a month ago See detail |
Customer Success Manager, Mid-Market
Muck Rack
United States
Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...
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Customer Success Manager
Firemon
United States
You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...
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Director of Student Success and DEI
Lincoln Memorial University
Harrogate, TN
The DSSD shall create metrics to assess for successful intervention and present reports to program faculty and staff as well as SMS leadership. Develop programs to attract, retain, and promote a diverse workforce;Job Dutyconsults...
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Customer Success Manager (m/w/d)
Agicap
Berlin, NH
Als Hauptansprechpartner:in tragst du die Verantwortung fur eine herausragende Produktimplementierung bei unseren Kund:innen. Als Berater:in und Ansprechpartner:in baust du Beziehungen zu Nutzer:innen und Entscheidungstrager:innen...
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Customer Success Manager - Austin, United States - Rapid7
Rapid7
United States
Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...
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Client Success Manager – Rewards Data Intelligence
Willis Towers Watson
New York, NY
Renewal retention rate. Upsell of related products and services. Client data participation. Focusing on Clients. Driving Excellence. Influencing Stakeholders. Working in Teams. Business Acumen. Sales Mindset. 5+ years experience...
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Customer Success Manager, Workday + HiredScore
Workday
New York, NY
Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...
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Associate Enterprise Customer Success Manager
Restaurant365
United States
Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....
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Customer Success Manager
Silkroad Technology
Remote - Oregon, United States
Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...
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Cybersecurity Customer Success Manager
Cyberhaven
United States
Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...
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Customer Success Manager - Investors Vertical
Similarweb
New York, NY
Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...
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Student Success Coach, Workforce Development (FT Grant-funded) - Now Hiring
Hudson County Community College
Jersey City, NJ
Understand business sectors in Hudson County and employer needs; able to translate into educational services for water workforce students. Ensure that training activities are occurring for the participants as outlined in the train...
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Customer Success Manager
Anagram
United States
Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...
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Customer Success Manager
Spaceback
Remote - Oregon, United States
ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...
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Customer Success Manager - Industrial
Pix11
New York, NY
Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...
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Academic and Student Success Coordinator
Georgia Southwestern State University
Americus, GA
Advises students. (40%)Provides academic advisement to students..Creates and modifies schedules for incoming freshmen..Provide academic advisement to active military, veteran, and dependent students..Assists students with course s...
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CAASS Student Success Coach (Tiger Trailblazer Initiative). - Now Hiring
Atlanta Metropolitan State College
Atlanta, GA
Serve as academic support coach contact for the Tiger Trailblazer student cohorts. Advise and maintain a full caseload of students for tutorial services as they persist and graduate. Meet with assigned students based on early aler...
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Customer Success Manager, SMB
1Password
United States
Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...
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Customer Success Manager
Ashby
San Francisco, CA
You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...
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Director NTID Student Success Center
York State Department Of Labor
New York, NY
Lead efforts within college of NTID to enhance Student Success with focus on retention and graduation rates. Responsible to track first year student progress to ensure Student Success and retention. Lead efforts to reduce persiste...
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Senior Customer Success Manager
Onetrust
Chicago, IL
Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...
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Senior Customer Success Manager (French Speaking)
Handshake
Oregon, United States
Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...
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- View all Handshake jobs - jobs in Oregon State
Sr. Customer Success Manager
Skilljar
Portland, OR
Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off. Develop a deep understanding of each customer's business goals, initiatives, and use cases to achieve their short and long...
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Enterprise Customer Success Manager
Muck Rack
United States
Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...
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Senior Customer Success Manager, Public Sector
Adobe
Virginia, United States
Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...
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Senior Customer Success Manager
Feathr
Gainesville, FL
Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...
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Client Success Manager
Gartner
Irving, TX
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organizations mission-critical priorities. Our teams are composed of individuals from different ge...
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Client Success Manager – Software
Willis Towers Watson
Illinois, United States
Renewal retention rate. Upsell of related products and services. Focusing on Clients. Driving Excellence. Influencing Stakeholders. Working in Teams. Business Acumen. Sales Mindset. 5+ years experience in a Client Success Role in...
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Customer Success Manager
Ains Llc Dba Opexus
Washington, DC
$96k-129k (estimate)
Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...
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Vice Provost for Academic Policies and Student Success
St. Edward's University
Austin, TX
Maintain an organizational structure and staff model to effectively accomplish the university's goals and objectives related to retention, progression, graduation, and post-graduation. Provide leadership, programmatic coordination...
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