Service Desk jobs in Lansing, MI

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SERVICE DESK ADMINISTRATOR

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...

CompanyConvergence Networks
AddressLansing, MI
CategoryInformation Technology
Salary$18 - $22 an hour
Job typeFull-time
Date Posted 4 weeks ago See detail

Service Desk Administrator

Convergence Networks

Lansing, MI

$18 - $22 an hour

Resolve customer tickets on the first contact, but also be able to determine when issue scope requires that a ticket be escalated to a System or Network Administrator or other support resource. Maintain accurate records on communi...