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Senior Customer Success jobs in New York, NY

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SENIOR CUSTOMER SUCCESS MANAGER

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

CompanyEpidemic Sound
AddressNew York, NY
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 months ago See detail

Senior Customer Success Manager

Epidemic Sound

New York, NY

Develop trust and foster relationships with a portfolio of large clients by delivering an exceptional customer experience and defining measurable mutual success plans with clear outcomes and deliverables. Identify, drive and close...

2 months ago seen See more...

Senior Manager, Customer Success

Workday

New York, NY

Attracting, hiring, mentoring, and retaining highly skilled Customer Success professionals. Encouraging an environment of collaboration and continually focusing on improving and developing skills. Working with sales organizations...

7 days ago seen See more...

Senior Manager, Project Management - Enterprise Data Customer Success

Capital One

New York, NY

Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...

2 months ago seen See more...

Customer Success Consultant

Lumen Technologies

New York, NY

Construct and implement Customer Success plans, driving customer value realization. Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives. Evaluate product and portal adop...

a week ago seen See more...

Customer Success Manager – Sportsbook, North America

Genius Sports

New York, NY

Up to $150,000 a year

Manage sportsbook customer accounts, as directed, in North America region to ensure requirements are understood, demands met and issues dealt with and resolved effectively and promptly. Have a broad understanding of the customers'...

a week ago seen See more...

Senior Analyst-B2B Customer Growth Lend Marketing

Amex

New York, NY

$55,000 - $105,000 a year

Support and help evolve the Promotional Pricing Strategy for Charge CLP across 4 main marketing channels through understanding of our business card members, suite of business products and data sources, qualitative and quantitativ...

4 days ago seen See more...

Senior Customer Business Analyst, Customer Connections

National Grid

New York, NY

Use data to gather insights, identify patterns, and make recommendations to improve business processes. Conduct complex billing analysis related to major account escalations including summary bills - occasionally assisting with cu...

3 weeks ago seen See more...

Senior Manager, Amazon Customer Experience – L'Oreal LUXE Division

L'oreal

New York, NY

$119,900 - $170,800 a year

Oversee Amazon site experience and continuously seeking out opportunities to make digital experiences friction-less for consumers and support evolving business objectives Drive CX excellence to increase conversion and engagement,...

2 weeks ago seen See more...

Tax Senior-Financial Services-Customer Tax Operations and Reporting

York State Department Of Labor

New York, NY

Ability to read and interpret IRS Code, regulations and instructions. Strong writing skills for policy and procedure writing is a must. Ability to interface with all facets of our business. Ability to multitasking and project mana...

2 weeks ago seen See more...

Tax Senior-Financial Services-Customer Tax Operations and Reporting

York State Department Of Labor

New York, NY

Ability to read and interpret IRS Code, regulations and instructions. Strong writing skills for policy and procedure writing is a must. Ability to interface with all facets of our business. Ability to multitasking and project mana...

2 weeks ago seen See more...

Customer Tech - Salesforce Senior Manager - Tech Consulting - Open Location

York State Department Of Labor

New York, NY

Developing cohesive, compelling strategic visions for our clients that guide their overall business plans. Communicating strategic visions to our clients, and help them and their business development teams socialize the strategy t...

2 weeks ago seen See more...

Customer Success Manager

Moody's

New York, NY

Sales & Marketing. 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US. Drive the "White Glove Service" culture for the Digital Insight - Customer Engagement team. Demonstrate success in growing client engage...

4 weeks ago seen See more...

Manager of Customer Success Concierge Services

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

a month ago seen See more...

Customer Success Operations Manager

York State Department Of Labor

New York, NY

Abide by Mastercards security policies and practices;. Ensure the confidentiality and integrity of the information being accessed;. Report any suspected information security violation or breach, and. Complete all periodic mandato...

a month ago seen See more...

Revenue Enablement Program Manager & Curriculum Developer - Customer Success

York State Department Of Labor

New York, NY

Partner with Customer Success leaders to design a global enablement strategy that is aligned to key business priorities. Collaborate and partner with Revenue Enablement professionals to deliver gold standard training and developme...

a month ago seen See more...

Customer Success Manager

Itsacheckmate

New York, NY

$100,000 - $120,000 a year

Develop a deep understanding of our products or services and their value proposition to communicate and support customer needs effectively. Serve as the primary point of contact for assigned customer accounts, building strong, lon...

a month ago seen See more...

Enterprise Customer Success Manager

Smarsh

New York, NY

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

a month ago seen See more...

Senior Customer Service Representative- Part Time

Apple Bank For Savings

New York, NY

$27.03 - $33.75 an hour

Fulfill customer needs by resolving service-related issues efficiently; provide an excellent customer experience during all interactions. Meet customer expectations in terms of accuracy and timeliness in a professional manner. Est...

a month ago seen See more...

Director of Customer Success, Data and Analytics

Bny Mellon

New York, NY

$180,000 - $250,000 a year

The CS Team proactively engages with our clients to identify valuable opportunities aligned to their evolving business needs, shares best practices and new features, and drives change management and adoption activities. The candid...

2 months ago seen See more...

Customer Success Manager

Iron Mountain

New York, NY

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

2 months ago seen See more...

Customer Success Manager

York State Department Of Labor

New York, NY

Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts. Responsible for assisting faculty in implementing and integrating Wiley's digital solutions. . Consult with ins...

2 months ago seen See more...

Director Trust and Safety & Customer Success

Gettr Usa

New York, NY

Lead the development and execution of GETTRs Trust & Safety strategy, policy, procedures and processes. Build and lead an impactful Trust & Safety team, including moderation, escalation, investigations, fraud monitoring, and lega...

2 months ago seen See more...

Customer Success Manager, Workday + HiredScore

Workday

New York, NY

Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...

2 months ago seen See more...

Moody's RMS Graduate Program 2024 - Customer Success

Moody's

Hoboken, NJ

Graduate & Interns. Waterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 07030, US. Model specialists who guide clients in their effective use of our evolving climate and catastrophe models a...

2 months ago seen See more...

Senior Manager, Custom Data Analytics Engineer

York State Department Of Labor

New York, NY

Develop and deploy BI and analytics solutions to extract actionable insights from data. Design and implement architectures for data collection, storage, and analysis. Design and implement advanced analytics solutions, such as pred...

4 weeks ago seen See more...

Senior, Consumer Insights - Customer Experience

Macy’s

New York, NY

$102,960 - $171,600 a year

Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research. Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and...

a month ago seen See more...

Senior Lead Customer Experience Consultant

York State Department Of Labor

New York, NY

Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...

a month ago seen See more...

Senior Software Engineer, Customer Data Platform (Mailchimp)

Intuit

New York, NY

Join the Customer Data Platform (CDP) group as a Senior Backend Software Engineer developing the core of customers insights for analytics, reports, GenAI and much more.If you love having stretch goals, real world challenges, and m...

2 months ago seen See more...

Customer Credit Senior Representative

Wells Fargo

New York, NY

Deliver results that align with Commercial Banking and Commercial Banking line of business priorities and that satisfy Commercial Banking stakeholders and Wells Fargos risk management priorities and commitments. Use their financi...

2 months ago seen See more...

Senior Payroll Functional Consultant - Advisory - Workday Success Plans

Workday

New York, NY

We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating...

2 months ago seen See more...

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What should I search to find Senior Customer Success jobs in New York County, NY?

People who searched for Senior Customer Success jobs in New York County, NY also searched for Senior Engineer, Director Of People, Financial Service, Customer Success, Senior Architect, Process Engineer, Technical Architect, Customer Engineer, Manager Delivery, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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