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CUSTOMER SERVICE TEAM LEAD - NATIONAL REMOTE

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Support Team Members by Answering Questions. Build relationships of trust with team members. Serve as a Call Center SME Subject Matter Expe...

CompanyOptum
AddressDallas, TX
CategoryInformation Technology
Salary$19.47 - $38.08 an hour
Job typeFull-time
Date Posted 4 days ago See detail

Customer Service Team Lead - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Support Team Members by Answering Questions. Build relationships of trust with team members. Serve as a Call Center SME Subject Matter Expe...

4 days ago seen See more...

RCM Team Lead- REMOTE

Veradigm

Raleigh, NC

$45.2K - $57.3K a year

Strong customer service skills for client satisfaction, health of client AR and guidance for RCS team membersAnswers client calls; prompt return and follow up to all interactions; prompt response to requests for information, both...

3 days ago seen See more...

Customer Support Specialist (Remote)

Liberty Christian School

Philadelphia, PA

$18 - $24 an hour

We are seeking for a Customer Support Specialist who will communicate directly with customers to solve problems, answer questions, and give advice and support. Key elements of the role include familiarity with the companys produc...

5 days ago seen See more...

Insurance Customer Support Representative - Remote

Dxc Technology

Tennessee, United States

$28,600 - $41,600 a year

Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervis...

6 days ago seen See more...

Customer Service Team Lead

Uline

Kenosha, WI

$69,000 - $84,000 a year

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics. Review phone, email and other customer interactions to evaluate quality, track re...

7 days ago seen See more...

Application Support Team Lead – 100% remote in TX

Health & Human Services Comm

Austin, TX

$5,521.58 - $9,055.50 a month

Attends work regularly in accordance with agency leave policy. Provides strong analytical and technical skills as a Team Lead for the EHR applications. Provides technical expertise to aid in decision making and problem resolution....

2 months ago seen See more...

Team Lead, Remote

Nectar Inc

Remote

$83.2K - $105K a year

Is tenacious and persuasive in leading teams to meet deadlines and keeping the lines of communication open between all members of the team. Is a dynamic team player who thrives in a flexible and fast-paced virtual environment Enjo...

2 weeks ago seen

Customer Service Team Lead

Trackman A/S

Phoenix, AZ

$37.9K - $48K a year

Serve as the operational representative for the region, advocating for the voice of the customer and actively participating in critical processes and policy changes. Lead and manage the Customer Service Team, ensuring they have th...

2 weeks ago seen See more...

Team Lead - Pre-Service Remote

Surgery Partners

Albuquerque, NM

Insurance verification and eligibility. Insurance pre-authorization/pre-certifications. Counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility inform...

2 weeks ago seen See more...

Team Lead - Pre-Service Remote - Now Hiring

Surgery Partners

Tucson, AZ

Insurance verification and eligibility. Insurance pre-authorization/pre-certifications. Counseling patients and families on insurance and payment issues prior to surgery. Ensures all insurance, demographic, and eligibility inform...

2 weeks ago seen See more...

Homeowner Support Team Lead

Daikin Comfort Technologies

Waller, TX

Assist callers via phone (homeowners, distributors, dealers). Respond to correspondence via phone, mail, and email. Coordinate and distribute mail. Must have good attendance. Special projects as assigned. Data Entry. Document Revi...

2 weeks ago seen See more...

RRD Quality Support Team Lead

Oak Ridge National Laboratory

Oak Ridge, TN

Provide daily management of quality professionals by responding to requests for guidance and interpretations of identified issues. Monitor staff member performance periodically and develop performance ratings. Analyzes, interpret...

3 weeks ago seen See more...

Data Scientist Team Lead (REMOTE)

Armavel, Llc

Orlando, FL

Work with stakeholders throughout the organization to identify opportunities for leveraging organizational data to drive solutions. Recommend external data sources which can enhance organizational data. Mine and analyze data from...

3 weeks ago seen See more...

Data Scientist Team Lead (REMOTE)

Armavel, Llc

Phoenix, AZ

Work with stakeholders throughout the organization to identify opportunities for leveraging organizational data to drive solutions. Recommend external data sources which can enhance organizational data. Mine and analyze data from...

3 weeks ago seen See more...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

4 weeks ago seen See more...

IT Tier 2 & Executive Support Team Lead

Oak Ridge National Laboratory

Oak Ridge, TN

Support the Group Lead with team-related administrative tasks and operational vision. Lead Service Management staff in the Tier 2 and Executive Support team, providing daily work direction. Plan, schedule, and assign projects to t...

a month ago seen See more...

Customer Service Team Lead

Uline

Milwaukee, WI

$28.00 - $35.00 per hour

Coach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.. Review phone, email and other customer interactions to evaluate quality, track r...

a month ago seen See more...

Joint Fires Support Team Lead

General Dynamics Corporation

Virginia Beach, VA

Support all aspects of the certification process for EWTGL fires courses. These courses include:Tactical Air Control Party.Joint Terminal Attack Controller (JTAC).(Joint Fires Observer (JFO).Fire Support Coordination Center (FSCC)...

a month ago seen See more...

USA Government Customer Support - Remote

Dxc Technology

Tulsa, OK

Answer incoming calls, addressing customer inquiries using established methods provided in training. Route calls to the appropriate personnel when necessary. Maintain accurate call records and update account history with inquiry r...

a month ago seen See more...

Support Lead - USA (remote)

Carto

Remote - Oregon, United States

Lead a team of Support Engineers in Europe and America regions. Coordinate with Customer Success, Product Management and Engineering teams on customer requests and inquiries. Be a hands-on team player and work with Technical Accou...

a month ago seen See more...

Remote Customer Support Agent

West Plains Fence, Inc.

Springfield, MO

$42.3K - $53.6K a year

Responsibilities:Providing excellent support via phone or email.Assisting customers with product information and resolving issues.Identifying opportunities to upsell products and services.Addressing customer inquiries, concerns, a...

a month ago seen See more...

Team Lead - Lab Support Services

Mayo Clinic

Phoenix, AZ

$20.04 - $28.27 an hour

As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future....

a month ago seen See more...

Customer Support Consultant (Remote or Hybrid Work Optional)

Cargas Systems Inc

Lancaster, PA

$43.8K - $55.4K a year

Apply critical thinking skills and problem solving to each customer inquiry with an effort to decrease over reliance on various support channels. Follow established ticket escalation processes correctly (when needed) to close the...

2 months ago seen See more...

Customer Support Specialist - Remote

Unfi

Providence, RI

Responsible for reviewing data for integrity and accuracy, before the hand-off for any system inputs. This role would act as the primary audit point for Planned Demand quantities, allocations, and special event data. Courteously a...

2 months ago seen See more...

Data Systems Team Lead (Remote, In-Office, or Hybrid)

Roi Solutions

Medford, MA

$139K - $176K a year

Oversees the design, assessment, selection, optimization, and maintenance of major databases and data integration solutions. Collaborate with cross-functional teams to understand data requirements and provide strategic solutions....

2 months ago seen See more...

Credit Portfolio Analytics Team Lead (Remote)

M&T Bank

Abilene, KS

Partner with Commercial Planning, Business Line leadership, other areas within Credit and the 2nd Line to discuss current portfolio tracking and business observations Monitor performance of loan portfolio credit quality; communica...

2 months ago seen See more...

Customer Support Specialist (Part-Time) (Remote)

Aecom

Rocky Hill, CT

$42.4K - $53.7K a year

To be considered, the candidate must be available to attend a two-week training program on weekdays. This is a weekend position from 7 am-6 pm Eastern Time. Provide accurate, polite, and responsive telephone/email/web-based custom...

2 months ago seen See more...

Customer Service Agent | Pioneer Team - Remote work

Iopex Tech

Mountain View, CA

Join iOPEX Technologies now!Customer Support Agent We are looking for someone who is dedicated, enthusiastic, a problem solver, and a relationship builder! In this role as a Customer Support Agent, you are responsible for incoming...

2 months ago seen See more...

Remote Customer Service Agent (Auto Dealer Support)

Morley

Michigan, United States

$29.6K - $37.5K a year

Provide fantastic service over the phone Use your computer skills to:Research requests related to profile assistanceTrack vehicle shipments and vehicle ordersAssist with car warrantiesEscalate critical orders Research requests rel...

2 months ago seen See more...

Customer Experience Team Lead (NY, NJ or FL based)

Wonder

New York, NY

Lead a team of 10-12 fully remote, mostly part-time CX agents; providing consistent feedback & coaching, approving timecards/PTO and establishing a positive team culture. Perform weekly QA for your entire team and hold regular 1:1...

2 months ago seen See more...

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