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SR. MANAGER, CONTACT CENTER - REMOTE

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

CompanyQuorum Federal Credit Union
AddressNew York, NY
CategoryInformation Technology
Date Posted 5 days ago See detail

Sr. Manager, Contact Center - REMOTE

Quorum Federal Credit Union

New York, NY

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

5 days ago seen See more...

Contact Center Manager - Services, Millwork Virtual Apron (Remote)

Home Depot / Thd

Atlanta, GA

20% - Customer Focus - Maintain and report on service level standards; Provide actionable insight to business partners and Contact Center leadership on customer trends and opportunities to drive lead improvement. Optimizes diverse...

2 months ago seen See more...

Manager, Claims Contact Center - Auto Claims

Usaa.

Lorida, FL

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

2 weeks ago seen See more...

Manager, Claims Contact Center - Phoenix, United States - USAA

Usaa

United States

Responsible for the day-to-day management of 24x7 Contact Center operations by ensuring employee adherence to schedule, monitoring, coaching, and improving Contact Center metric performance. Adjusts schedule activity in coordinati...

2 weeks ago seen See more...

Sr. Director Analyst, Contact Center as a Service Technology (Remote-US)

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...

2 weeks ago seen See more...

HR Services - Bilingual Contact Center Associate (Remote)

Home Depot Thd

Atlanta, GA

Typically requires overnight travel less than 10% of the time. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift ligh...

2 weeks ago seen See more...

Customer Service Associate (Customer Contact Center - Remote Opportunity)

Nestl Health Science

New York, NY

High School Diploma or GED required; Bachelors degree preferred. 1+ years of Customer Service experience required. Current or prior professional Customer Service experience working within a call center or contact environment is h...

3 weeks ago seen See more...

Manager, Bank Sales and Service Contact Center

Usaa

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

3 weeks ago seen See more...

Contact Center Phone Banker (90 Days Onsite to Remote)

Regions Financial Corporation

Birmingham, AL

Help enrich our customer's lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers. Be the expert in a wide range of banking products and services. We us...

3 weeks ago seen See more...

Manager, Bank Sales and Service Contact Center

Usaa.

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

3 weeks ago seen See more...

Assistant Contact Center Manager - 1.0 FTE Days (08-HR)

Stanford Health Care

Newark, CA

Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. Assists in the recruitment and selection process for new Contact Center staff, including con...

4 weeks ago seen See more...

Contact Center Manager

Whitefish Credit Union Association

Kalispell, MT

$54K - $68.4K a year

Responsible for overseeing assigned staff members, both day-to-day operations and strategic initiatives established by Senior Management. Assist with escalated calls as needed. Be knowledgeable of all aspects of the Contact Center...

2 months ago seen See more...

Contact Center Manager - Technical Support

Hotwire Communications Ltd

Fort Lauderdale, FL

Train and motivate employees; manage the planning, assigning, and directing work; rewarding and disciplining employees, and effective conflict resolution. Ensure staffing levels meet needs. Lead and manage the team to ensure succe...

2 months ago seen See more...

Contact Center Agent - Remote/Office

Brent Johnson Design

Fresno, CA

High school diploma or equivalent. Excellent verbal and written communication skills. Proven customer service experience. Strong problem-solving skills. Ability to multitask and prioritize effectively. Proficient computer skills,...

4 weeks ago seen See more...

Contact Center Representative - Remote

Lq Digital

Dallas, TX

Why LQ is outstanding at what it does: the company thinks less like marketers and more like economists, driving hard against unit economics and aligning itself with pay for performance models. Visit https://clients.amazonworkspace...

a month ago seen See more...

Manager Ops Process Contact Center

Home Depot / Thd

Atlanta, GA

Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field. Develop and implement changes that improve overall store operations processes that are likely...

a month ago seen See more...

COR Scheduling Contact Center Advisor (Remote)

Aaa Club Alliance

Remote

$16 - $19 an hour

A competitive base hourly rate of $16.00 - $19.00; dependent upon salary zone and experience; paid biweekly. Paid Training Computer equipment provided by AAA Club Alliance and shipped to your home. Nearly 4 weeks of Paid Time Off...

a month ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Racine, WI

$33.9K - $42.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Contact Center Representative- 100% Remote

Tivly

Norfolk, VA

$13.50 an hour

Handle a large volume of inbound and outbound calls related to small business owners inquiring about commercial insurance needs. Follow communication scripts and use knowledge of products and services to go off-script when necessa...

a month ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Fond Du Lac, WI

$33.9K - $42.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Contact Center Specialist Remote

Marine Credit Union

Fond Du Lac, WI

$38.2K - $48.4K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Contact Center Specialist Remote

Marine Credit Union

Milwaukee, WI

$38.2K - $48.4K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Milwaukee, WI

$33.9K - $42.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Green Bay, WI

$33.9K - $42.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Contact Center Specialist Remote

Marine Credit Union

Minnesota, United States

$38.5K - $48.7K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Neenah, WI

$33.9K - $42.9K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Contact Center Specialist Remote

Marine Credit Union

Neenah, WI

$38.2K - $48.4K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

a month ago seen See more...

Contact Center Assistant Manager (Suwanee, GA)

Vystar Credit Union

Georgia, United States

$38.7K - $49K a year

Coaches, counsels, mentors, develops and evaluates performance for a team of specialist to achieve expert customer service levels and achieve department goals. Gives continuous feedback to ensure employee is meeting goals. Ability...

a month ago seen See more...

Contact Center Operations Quality Assurance (QA) Specialist - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

a month ago seen See more...

Contact Center Representative (Hybrid Remote)

Monterra Credit Union

Redwood City, CA

$20 - $22 an hour

Would you like the flexibility to work remotely?. Do you possess a broad knowledge of financial products and services? Would you like to work at a collaborative organization that thrives on providing outstanding member service bot...

a month ago seen See more...

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