Operation Support jobs in Columbus, OH

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TECHNOLOGY OPERATIONS - IT SERVICE DESK SUPPORTING HOME LENDING

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

CompanyJpmorgan Chase & Co
AddressColumbus, OH
CategoryInformation Technology
Job typeFull-time
Date Posted 4 weeks ago See detail

Technology Operations - IT Service Desk supporting Home Lending

Jpmorgan Chase & Co

Columbus, OH

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

J.P. Morgan Wealth Management- Vice President, Business Support Operations Manager

Jpmorgan Chase & Co

Westerville, OH

Lead and mentor team of quality assurance analyst, fostering a culture of collaboration, accountability, and continuous learning. Develop and implement robust quality assurance processes and procedures to ensure compliance with in...