MetroPlus Health Plan jobs

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MANAGER OF CUSTOMER SUCCESS CONCIERGE SERVICES

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

CompanyMetroplus Health Plan
AddressNew York, NY
CategoryInformation Technology
SalaryUnited States, New York, New York
Date Posted 20 hours ago See detail

Manager of Customer Success Concierge Services New

Metroplus Health Plan

New York, NY

United States, New York, New York

Lead team of consultants and specialists to improve member experience, resolve escalations and improve member retention across all lines of business. Assist in the development / launch of Concierge Programs across facilities and e...

Manager of Long-Term Services and Supports (Case Management) (RN) New

Metroplus Health Plan

New York, NY

United States, New York, New York

Provide clinical guidance and supervision to assigned Care Managers and clinical supportive staff to promote efficient and effective delivery of care management services. Supervise day to day activities to make certain that care m...

BH UM Care Coordinator New

Metroplus Health Plan

New York, NY

United States, New York, New York

Responsible to manage large amounts of inbound provider calls promptly. Record and respond to all BH UM Customer contacts and update the tracking system. Manage and ensure appropriate follow-up and closure for all provider/member...

Care Management Associate I New

Metroplus Health Plan

New York, NY

United States, New York, New York

Receive service requests from providers and members via facsimile, provider portal, phone, and mail. Receive in-coming calls, address the caller's needs (providers and members) and/or offer clarification on questions or concerns a...

Care Manager (PCS) New

Metroplus Health Plan

New York, NY

United States, New York, New York

Performs care management including hospital admission certification, continued stay review, discharge planning, outpatient, and ancillary services review, etc., following established MetroPlusHealth Utilization Management policies...

HARP Care Manager (with additional $10,000 field differential) New

Metroplus Health Plan

New York, NY

United States, New York, New York

Clinically assess members for acute behavioral and physical health needs. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement. Conduct Utilizatio...

Salesforce Marketing Cloud Campaign Manager

Metroplus Health Plan

New York, NY

United States, New York, New York

Develop and execute marketing strategies using Salesforce Marketing Cloud. Create and manage targeted email campaigns, personalized content, and customer journeys. Optimize lead nurturing and conversion processes. Utilize Marketin...