Member Contact Center jobs in Los Angeles, CA

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VP - CONTACT CENTER MEMBER SERVICES - CHATSWORTH

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

CompanyPremier America Credit Union
AddressLos Angeles, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

VP - Contact Center Member Services - Chatsworth

Premier America Credit Union

Los Angeles, CA

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

Contact Center Specialist I

Hope Bank

Gardena, CA

Answer calls from a soft phone for customers, internal associates and third party inquires. Provide solutions to problems or alternative solutions depending on client needs. Knowledgeable on deposit products. Assist with online/mo...

Call Center Representative (Member Service Advisor I)

Skyone Federal Credit Union

Hawthorne, CA

Calling on and collaborating with prospects and existing members to determine their financial needs and formulate a relationship development plan that specifies ways in which products and services can meet their business or person...

Call Center Manager (Member Experience Manager)

Skyone Federal Credit Union

Hawthorne, CA

Lead and manage a team of Call Center representatives and an online chat team, including hiring, training, coaching, and performance management. Develop and implement strategies to optimize Call Center performance, including setti...

Supervisor, Customer Solution Center Member Relations Navigator

L.a. Care Health Plan

Los Angeles, CA

Paid Time Off (PTO). Tuition Reimbursement. Retirement Plans. Medical, Dental and Vision. Wellness Program. Volunteer Time Off (VTO)....