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It Service Desk Analyst jobs in Ohio

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TECHNOLOGY OPERATIONS - IT SERVICE DESK SUPPORTING HOME LENDING

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

CompanyJpmorgan Chase & Co
AddressColumbus, OH
CategoryInformation Technology
Job typeFull-time
Date Posted 4 weeks ago See detail

Technology Operations - IT Service Desk supporting Home Lending

Jpmorgan Chase & Co

Columbus, OH

Support Customers daily utilizing Amelias Live Chat feature. Analyze and work Incident tickets to closure within the Service Now tool. Monitor applications, emails, Chats, queues for potential issues. Identify when urgent/critica...

4 weeks ago seen See more...

Service Desk Analyst with ServiceNow Experience- Columbus, OH ONLY

Tp Resources

Columbus, OH

$17 - $22 an hour

Minimum 1 year of experience required in help desk or call center technical Support. 3+ years of call Center experience preferred. High school diploma or GED required. Required to have a dedicated workspace at home and be able to...

a month ago seen See more...

Service Desk Analyst I

Knitwell Group

Pataskala, OH

$19.50 an hour

Provide tier 1 technology support to associates working in our stores and corporate offices. Escalate support issues to appropriate technical staff. Submit vendor service requests for the Point of Sale (POS) and other break-fix pr...

a month ago seen See more...

Service Desk Analyst I - 3rd Shift - Entry Level

Acuative Corporation

Strongsville, OH

$28.9K - $36.6K a year

Monitor elements, devices and other components within a designated span of control (WAN, SD-WAN, Transport) to identify events, incidents or problems with services, networks or elements Log identified incidents / problems in the t...

2 months ago seen See more...

Service Desk Analyst

Akron Children's Hospital

Akron, OH

Provides Tier 1 Service Desk support via phone, email and ITSM application for IS requests to resolution at first call. Provides Tier 2 Service Desk support for complex issues and escalates issues to Senior/Lead Service Desk Analy...

2 months ago seen See more...

IT Help Desk Analyst II

Alpha Net Consulting Llc

Cincinnati, OH

$26 - $30 an hour

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspect...

a month ago seen See more...

Sr. Analyst - Service Desk Technical Support

The Azek Group Llc

Wilmington, OH

$75,000 - $80,000 a year

Applies professional business/Technical Support concepts to provide phone, email or remote workstation support to end users. Configure and deploy new user desktop/laptop and cellular devices. Perform initial training and new user...

2 months ago seen See more...

IT Help Desk Analyst

The Buckeye Law Group

Cleveland, OH

$40,000 - $45,000 a year

Investigate Desktop PC issues submitted through ticketing system; Identify and apply solutions for common computer problems. Update existing inventory management system with current users and location of devices in production. Ins...

2 months ago seen See more...

IT Help Desk Analyst

Vasitum

Columbus, OH

$28 - $32 an hour

Experience troubleshooting Windows 10 OS and Windows 11 OS. Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devices. Provides telephone support related to networking or connectivity is...

2 months ago seen See more...

Service Desk Support Analyst Toledo/Maumee

Frontline Managed Services

Maumee, OH

You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...

2 months ago seen See more...

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