It Help Desk jobs in College Park, MD

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IT HELP DESK ANALYST

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

CompanyCity Of Greenbelt
AddressGreenbelt, MD
CategoryInformation Technology
SalaryFrom $54,121.60 a year
Job typeFull-time
Date Posted 2 months ago See detail

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

IT Help Desk Support Specialist

Csa – Careers

Washington, DC

$68.2K - $86.3K a year

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates. Install, support, trouble...

IT Help Desk Support Specialist

Csa - Careers

Washington, DC

Support, troubleshoot, and remediate issues pertaining to current and future versions of desktop operating systems to include, but not limited to, Windows 10 operating systems and periodic system updates.. Install, support, troub...

IT Help Desk Technician Tier II

The Ford Agency

Washington, DC

$51.4K - $65.1K a year

Serve as an escalation support from Tier 1 Help Desk Thoroughly document support requests through ServiceNow Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Resolve service re...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

Help Desk Technician New

Taa Solutions

Washington, DC

$66k-83k (estimate)

Face-to-face desktop support to WMATA internal customers (which will include local travel). Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in. Respond to ongoing service requests and managem...

Help desk support

St2 Mantech Advanced Systems Intl

Washington, DC

$58k-73k (estimate)

Possess High School Diploma or equivalent. Hold one of the following certifications within 6 months of commencing work : CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP....

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

Junior Help Desk Technician

Grant Leading Technology, Llc

Riverdale, MD

$50,000 - $60,000 a year

Provides Tier-1 and Tier 2 support for Finesse application related issues Triages user reported problems End-to-end coordination of Finesse ticket resolution Administers the Finesse application configuration Triages and resolves a...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

Help desk support specialist

Robert Half

Washington, DC

$63k-78k (estimate)

Deploy hardware and perform laptop imaging tasks within MAC environments. Troubleshoot IT issues promptly and efficiently to minimize downtime. Provide technical support to end-users, including staff and students, ensuring their n...

Help Desk Specialist (Part-Time)

Dkw Communications

Washington, DC

$67k-84k (estimate)

Create and delete user account and electronic mailboxes to control access to network and application resources for onboarding and offboarding processes. Set user account access to network resources based on the organizations syst...

Customer Service/Help Desk Representative

Itegrity, Inc.

Silver Spring, MD

$45,000 - $50,000 a year

Ability to quickly learn how to use new software. General computer skills such as MS Office are required. Excellent phone skills Excellent Customer Service Skill Ability to go in to the office in Silver Spring, MD, up to 2 days pe...

Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required

Highlight Technologies

Suitland, MD

Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...

Help Desk Specialist

Earth Resources Technology, Inc

Suitland, MD

$50.9K - $64.4K a year

Provide monitoring services for Satellite Systems. Identify alarms and alerts and respond in accordance with Government directives and procedures. Create tickets and provide daily logs for activities processed. Work with Network T...

Help Desk Specialist

Changing Technologies, Inc.

Washington, DC

$35 an hour

Job Title: Help Desk Specialist. Location: 200 I Street SE - DC. Job Type: Onsite. Contract Length: 8 months Contract + Extension. Pay-Rate- $35/Hr. 6 years. 8 hour shift. Monday to Friday. Bachelor's (Required). installing and co...

Help Desk Specialist

B&A

Washington, DC

$62.2K - $78.7K a year

Diagnoses hardware, software, and operator problems and recommends remedial actions or procedural changes. Responds to user requests for assistance by phone, email, and web. Configures software such as Help Desk ticketing system....

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Help Desk Agent II-Americorps/CNCS

Dhara Consulting Group

Washington, DC

$42,250 - $76,375 a year

Configures, installs, and supports desktop computers, laptop computers, mobile devices, printers, monitors, portable data storage devices, and other general peripherals. Relocates IT equipment including desktop computers, printers...

Help Desk Manager

Gointellects

Washington, DC

$111k-142k (estimate)

Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. P...

Help Desk Technician

Community It Innovators Inc

Washington, DC

$40.8K - $51.7K a year

Description:The Help Desk Technicians primary responsibility is to provide basic technical support to Community IT clients. The Help Desk Technician is a vital position for delivering a customer experience that is consistent with...

Help Desk Support Specialist II

The Mil Corporation

Washington, DC

$45,000 - $55,000 a year

Provide customer service support during one of three 8-hour shifts, by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and peripherals. Manage service requests, escalating as appropriate wit...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

L2 Help Desk Technician

Jacobs Engineering Group Inc.

Washington, DC

$147,000 - $157,000 a year

Provide technical support to Data Engineers working in Foundry. Develop a deep understanding of Foundry applications, so they can leverage problem-solving skills to ensure user inquiries are resolved in an efficient and delightful...

Help Desk Specialist II

Watermark Risk Management International

Washington, DC

$70.7K - $89.5K a year

OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do. Software installation and support of commercial software and relate...

Mid-level Help Desk Support Technician

Chenega Mios

Washington, DC

$61.3K - $77.6K a year

Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Install and test personal computers, printers, and other peripherals...

Help Desk Specialist II

System High Corporation

Washington, DC

$77.5K - $98.1K a year

This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this j...

Help Desk Tier II Technician

Teksynap

Washington, DC

$49.9K - $63.2K a year

Provide end user support services for hardware and software. Implement Tier 0 self-service capability for user password resets, frequently asked questions (FAQs), and web-based entry for other requests and incidents. Process reque...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

Help Desk Specialist

Intepros Federal

Washington, DC

$60,000 - $70,000 a year

Experience with ServiceNow Ticketing System 1-3 years' experience preferred Excellent oral and written communication skills Excellent customer service skills Call desk and/or Help desk experience Ability to multi-task and perform...